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Forum Discussion
Kristy838383
Dec 07, 2018Follower
Amazon Fire tv stick not showing internet
We just set up our new Orbi system of a router and 2 additional satellites. We are plugging the Orbi router directly into an AT&T modem router 5268AC (which was just not putting out a big enough signa...
SSCR2
Jan 14, 2019Tutor
FURRYe38 wrote:
Let us know if you have any progress on this...
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
Kristy838383 wrote:
We just set up our new Orbi system of a router and 2 additional satellites. We are plugging the Orbi router directly into an AT&T modem router 5268AC (which was just not putting out a big enough signal).
We have several devices connected and using the new Orbi network, however when trying to connect our two new Amazon Fire Tv sticks we’re having issues.
The Fire Stick will show that it can connect to the Orbi network, but shows the network is not connected to the internet. We’re not understanding the issue because other devices in the same room are using the internet through the very same network that is shown to be offline.
Is there something in the settings to allow the Fire stick to connect?
At the moment we’re connected and streaming on a fair strength from the AT&T router and feeling like we may have waisted a bunch of money on the Orbi system.
Im having the same issue with this. I will try option three since I cannot put the Pace 5268AC RG in either bridge or DMZ mode.
Im also having dificulty with certain websites asking me to sign in with a password... but I think this might be because of the double firewall being provided by the RG and the Orbi system?
SSCR2
Jan 14, 2019Tutor
By the way the sattelites are shown connected to the router and the Orbi app shows the Fire Stick as connected. Thanks