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Forum Discussion
zcastagna84
Feb 01, 2021Tutor
Amazon prime video thinks VPN is active
Hi, within the last couple of days, any device on WiFi that tries to open prime video is greeted with a message saying a VPN is active. This is not the case. Chrome casts, iOS devices, laptops, etc al...
zcastagna84
Feb 02, 2021Tutor
I don’t think I can give you an answer on that, our ISP is called Desert INet and they use some type of Motorola canopy-Esque setup. There’s a receiver dish on the roof and some cabling that runs down into the house into a power brick looking thing that has a couple of Ethernet lines in it, one of which goes directly into the router. The line that goes into the router is what I hooked into my laptop, which worked as far as getting prime video
FURRYe38
Feb 02, 2021Guru - Experienced User
You need to check with your ISP to see if there is any router buit in to there system. Having a router in front of the Orbi router can cause problems having two routers on the same line.