NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
turnerm05
Dec 09, 2017Luminary
Android 8 Crashes Orbi
I've been tracking down an issue where my Orbi just suddenly drops wifi and reboots. I've isolated it to be associated with an Android device running 8.0 or higher. And I've proven it turning off w...
rhester72
Dec 18, 2017Virtuoso
Weird!
I updated to 2.1 for about an hour, fell back to the 2.0 KRACK beta, and still had intermittent restarts I couldn't understand.
Sure enough...I got a Pixel 2 XL last week, and it's running 8.1.
That explains it...sort of, but seriously, what the hell?
Modxmv
Dec 21, 2017Aspirant
I am having the same issues on a brand new system. I replaced Google Wifi for other issues that I won't go into, but it wasn't rebooting when I wake a phone up.
What version did this start at? Is it stable in previous releases?
Right now I am leaning to returning the Orbi system and putting my Google Wifi back in.
- Only1ZDec 21, 2017AspirantNot sure when this started as my Orbi system is brand new and it has worked this way for 4 weeks now. What was wrong with the Google WiFi?
- ModxmvDec 21, 2017Aspirant
After a power outage the Google Wifi Mesh would collapse and have to be rebuit. If I got lucky and everything synced up after power returned, the wireless speeds would be ~.5mb/s. Basically unuseable. I've had numerous troubleshooting calls with Google. One thing that bugs me is that the obfuscate the logs so you can't actually see what's going on with the system. There was no information of any use to me what was going on.
- turnerm05Dec 21, 2017Luminary
When I gave up on Orbi I was highly considering Google Wifi but I was reading JUST enough stuff like this to keep me from doing it.
I went with Eero and it's been just completely rock solid for me. However, I'm starting to be of the opinion that the whole mesh wifi thing is just rife with complications so what may work for one person may not work well for another.
It's fairly new technology on the consumer side so hopefully as it matures we will see a great improvement in the stability.
- JramlowDec 21, 2017Tutor
Add me to the list who is seeing the reboots as a result of my S7's since the December Samsung security update. I had a reboot in the morning before I left for work and it was stable until my first kid got home from school and connected to the WiFi with their S7.....bam...reboot. In the mean time I have around 40 other devices on my WiFi network and none of those are causing issues.
Jeff
- jasonjasonDec 21, 2017Guide
Thanks for this input! That could help us see that it is likely connected to the December security update, not necessarily Android 8.1.
I too have had VERY frequent reboots since the beginning of this month with 4 different Orbi firmwares. The one consistent factor is that the wifi stays up when me and my wife leave our phones off of wifi entirely. The reboots happen very often when one or both phones connect or disconnect to wifi. For example, wifi reboots every morning when I wake up, pick up my phone, and turn the screen on for the first time. It reboots when I leave for work and my wife is still at home. It reboots within minutes of me getting home from work. - tcommanderDec 22, 2017Guide
Google Pixel 2 Android 8.1
RBK50 on 2.1.12 and then 2.1.16
Just wanted to share an experience I have had recently. I had the reboot issues on the router and after some googling found it to be this issue as well. Waking up the phone would cause it as well as moving about the house where the phone would switch from satellite to router. So recently when I saw that 2.1.12 implemented wired backhaul I thoiught I would try it out. Some people with 2 satellites and others with switches were having network storm issue but I don't have either of these challengesso I gave it a shot. Since making that change I have not had the reboot that I can recall. I have updated to 2.1.16 that just came out and still no issue while being wired backhaul configiured. I'm sure this isn't an option for many of you but if it is it might be worth proving my scenario as a fluke or a solution.
- MabashiDec 22, 2017Tutor
I have a feeling that it might not just be an issue with Android 8 Devices. I have a Galaxy Note 8 runing android 7.1.1. I have noticed that my router reboots fairly consistantly at 7AM when my alarm goes off. It has also rebooted several other times throughout the day but i think almost always while I am using my phone.