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Forum Discussion
turnerm05
Dec 09, 2017Luminary
Android 8 Crashes Orbi
I've been tracking down an issue where my Orbi just suddenly drops wifi and reboots. I've isolated it to be associated with an Android device running 8.0 or higher. And I've proven it turning off w...
turnerm05
Dec 23, 2017Luminary
Tpars I'd almost bet money that your Orbi will reboot again in the morning. None of the settings you've messed with will solve it.
Netgear needs to aknowledge the issue, put on their big boy undies and fix it. Currently they are burying their heads in the sand. Meanwhile users flock to safer grounds.
- vreynoldsDec 23, 2017LuminaryI can confirm it happens in Android 7 too. My Samsung Galaxy 8 crashes the Orbi like clockwork when I wake up, and sometimes throughout the day. At least reboots 4 times per day. It's got to a point where I am afraid to touch my phone, and I cannot use 4G where I am because of the poor connection. I'm not going to spend another $350 on another mesh system because of the size of my house. I'm stuck with this until they fix it, if they fix it. But I am warning my neighbors and Friends, whoever would listen to me about these disconnect problems. It's a 50-50 chance they may or may not have the problem, but still I would hate for anyone to go through this. For such an expensive system.
- madbrainDec 23, 2017Luminary
It's not just Android 8 . My Orbi router crashes randomly. We don't have any Android 8 devices.
Only wireless devices we have are Wemo, Juicebox, Android 6 phone, 3 laptops (PCs).
- turnerm05Dec 23, 2017LuminaryI'm sure there are multiple issues besides Android 8. However, the issue in this thread is repeatable. I could crash my router on demand using my Pixel phone.
- Only1ZDec 23, 2017AspirantYep. I can crash my Orbi every time my phone sits idle for 10 or 15 minutes. When the phone is not on wifi, all is well.