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Forum Discussion
turnerm05
Dec 09, 2017Luminary
Android 8 Crashes Orbi
I've been tracking down an issue where my Orbi just suddenly drops wifi and reboots. I've isolated it to be associated with an Android device running 8.0 or higher. And I've proven it turning off w...
vreynolds
Dec 23, 2017Luminary
lprzybylski - I don't think you can recreate it just like that. It happens after a long sleep on my phone, generally in the morning, or if I am busy with work and I don't touch my phone for a few hours. I've had uptime of around 5 hours today after it disconnnected once at 3am and again at around 9:30am today. I know about the 3am because my wifi devices nag me via email or the app when they don't have internet.
But that's discourating...to think they don't believe you or worse...haven't though of that as a posibility. Sure, the phone connection could trigger something else which is causing the reboot, but it does happen. Enough people have reported it. I started troubleshooting settings on my phone like turning off wifi calling. My 2.4 GHz phones don't affect the Orbi the same way.
Only1Z
Dec 23, 2017Aspirant
Oh yes you can. My Orbi has literally rebooted over 20 times today prior to taking both our Pixel phones off wifi. It only needs about 10-15 minutes of snoozing. Then bam. A reboot as soon as the phone wakes up.