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Forum Discussion
turnerm05
Dec 09, 2017Luminary
Android 8 Crashes Orbi
I've been tracking down an issue where my Orbi just suddenly drops wifi and reboots. I've isolated it to be associated with an Android device running 8.0 or higher. And I've proven it turning off w...
vreynolds
Dec 24, 2017Luminary
Some websites are now reporting this issue: http://www.androidpolice.com/2017/12/24/android-8-oreo-may-causing-wi-fi-connection-problems-mesh-routers-like-netgears-orbi/
Tpars
Dec 24, 2017Guide
- sandaboyDec 25, 2017Tutor
I have the same issue. Everything was working fine and now my system frequently reboots. I tried rolling back to other firmwares, but no dice. I have a Pixel 2 XL running Android 8.1 and like others have said the reboots mainly happen when the Pixel is woken up after a period of not being used. This seems really odd, how can a client device cause such an issue anyways? What would be the final fix for this--something that Google does to update Android or is there something Netgear can do to remedy this? This is so frustrating I have family coming over tomorrow and they are going to hate me because our internet is so unreliable right now. I'm tempted to go out and get another router, this is so frustrating.
- guzzijasonDec 25, 2017Apprentice
This is interesting... I've been wondering why my Orbi system (still on V2.0.0.76 currently) has been absoluately rock solid while others here seem to have constant problems, even causing people to get rid of their Orbis. I currently have no Pixel/Oreo devices on my network, so I guess that's something. I'll be interested to see how this pans out... if the root problem is on the Android or Netgear side. Fingers crossed for a quick fix.
- turnerm05Dec 25, 2017LuminaryThe root of the problem is most definitely on the Orbi side. There is no excuse for having a client device consistently cause a router crash and reboot scenario.
I've switched to Eero and have been running a week and one day with zero issues. Nothing but rock solid wifi 24/7. As if more proof were needed... This is the definitive proof that the issue is 100% Netgear's issue.