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Forum Discussion
turnerm05
Dec 09, 2017Luminary
Android 8 Crashes Orbi
I've been tracking down an issue where my Orbi just suddenly drops wifi and reboots. I've isolated it to be associated with an Android device running 8.0 or higher. And I've proven it turning off w...
matt7277
Dec 29, 2017Aspirant
Chimming in here as I am experiencing the same issues. I actually had no idea this was related to the Orbi routers, as many have already stated the idea that a client device can actually cause a stability issue with the wifi infrastructure is incredibly strange. Unfortunately, I didn't come across this post until a few blogs started reporting it and I went through a lengthly debugging effort that killed a ton of time. Rebuilding multiple domain controllers, swapping out switches and firewalls had no effect.
If I had to guess, i would probably say that this issue has been going on for the past 30 days or so, and that aligns with the December Security update for both of my android devices listed below (and also the U11 update to Oreo so not sure which is the cause). After reading through this post, I decided to connect my HTC U11 (Running 8.0 Oreo) and Galaxy S7 (Running 7.0) to my Verizon FiOS WiFi gateway rather than the Orbi and the problem stopped immediately. It was pretty easy to tell this fixed things as my home theater system would regularly flash "WiFi Disconnected" and "WiFi Connected" repeatedly while these android devices were connected to the Orbi. Unfortunately/Fortunately if you have Verizon FIOS you are often stuck with their Wifi gateway device and forced to double NAT your prefered device by simply hooking up the WAN Port of the Orbi to the Ethernet of the FIOS Gateway; I usually just disable the WiFi... in this scenario it's actually helpful to have this available for testing.
Before switching to the Orbis, I tried out the Linkysys Velop system but found it was also incredibly unstable and the 3 satelites would regularly loose connectivity with the primary router. I've heard that the Velop did not play well with more nodes, adding lag and stability issues after 2 nodes which aligned with my experience. I also didn't like how the Velop lacked OpenVPN, DynamicDNS, didn't have a WebUI for advanced users and it didn't allow you to disable DHCP (on that note, yes my Orbis are configured to disable DHCP). My reasoning for jumping into the mesh networking world to begin with was the ongoing security issues with the Netgear Nighthawk router but at this point it sounds like stability tradeoffs and security problems across the board
- parostbergDec 29, 2017GuideTry setting static IP for android devices. Has worked for me during the last 24 hours.
- turnerm05Dec 29, 2017LuminaryAssigning a static IP address was the first thing I tried. Had zero impact for me. I first thought there was some sort of IP conflict which is why I went to a static address. No dice.
- parostbergDec 29, 2017GuideNote, set a static IP on the devices. Not in the Orbi router.