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Forum Discussion
YP
Nov 22, 2018Aspirant
Android connectivity issue on Pixel
I am facing strange issue with my Orbi wifi connection on Google Pixel 3 XL. Pixel connects to wifi and i can browse with chrome but apps are not connecting to internet. When I connecct mobile data i...
YP
Nov 23, 2018Aspirant
My RBK50 is on V2.2.1.210. I have Verizon on the connected to my orbi. There is no modem in between.
I changed dns to Google dns yesterday and still same issue.
It is happening only on pixel 3 xl.
I changed dns to Google dns yesterday and still same issue.
It is happening only on pixel 3 xl.
FURRYe38
Nov 23, 2018Guru - Experienced User
You might contact Google about this and let them know what your seeing and that this is the only device giving a problem with the Orbi.
- YPNov 24, 2018AspirantGoogle support asked to factory reset and try out. I did 4 time factory reset. Now they are saying it is Netgear issue. So disappointing to see this from Google.
- FURRYe38Nov 24, 2018Guru - Experienced User
You tell them this is the only device doing this?
Possible wifi problem between this device and orbi.
Is the Google device updated fully?
What happens if you temporarily disable WPA security on the Orbi and connect the Google device and test? Apps get any internet?
After trying this, set back to WPA2 and AES only and test.
Can try this and see if this helps any:
Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
https://community.netgear.com/t5/Orbi/Orbi-RBR40-RBS40-V2-1-4-16-mesh-network-drops-connection-to/m-p/1601598/highlight/true#M35230
https://community.netgear.com/t5/Orbi/Have-to-keep-rebooting-my-RBR50/m-p/1658603/highlight/false#M44420
Change the CTR/RTS threshold values for both 2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only.- YPNov 24, 2018AspirantI will try it out and will post results. Thank you so much for quick response.