NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Vinterbird
Dec 17, 2016Star
Android devices keep getting thrown off the Orbi WiFi
(This was also an issue before the latest firmware) Our Android devices (tablets and phones) keep experincing the same issue. They are all sporadically thrown off WiFi and re-connected again a fe...
Vinterbird
Dec 17, 2016Star
Looking at the thread at a glance, I don't think so. I've never had issues with the iOS devices in the house and this was before the latest firmware hit, it's also present on the latest firmware. But the root of the issue might be the same.
rseijen
Dec 18, 2016Guide
I have the same problem with two android phones. My IOS products work fine but the android ones keep ketting disconnected en reconnected. Very very annoying. I am honestly thinking about returning this product because its faulty in my opinion.
- VandergraffDec 19, 2016Apprentice
Yes same issue here.
Android client (Samsung Galaxy) disconnects and then reconnects - it reconnects quickly but is frustrating
- DarrenMDec 20, 2016Sr. NETGEAR Moderator
Hello everyone
First thing I would try to do is to disable beamforming and Mu Mimo see if that is causing the issue. The setting is located in Advanced-Advanced Setup- Wireless setting and should be 2 check boxes at the bottom. The other thing I can think of is the wifi radio may be bouncing back and forth between the satellite and the main router causing the disconnects you could try to position the satellite a little further away if possible.
DarrenM
- VandergraffDec 26, 2016Apprentice
The Android device is normally connected to the main router (not satellite) when disconnects occur.
Placement is per recommendations - router where Intenet (cable modem) accesses the house and satellite in center of the house. Disconnects occur when devices are closer to the router (and connected to the router).