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Forum Discussion
Android devices keep getting thrown off the Orbi WiFi
(This was also an issue before the latest firmware) Our Android devices (tablets and phones) keep experincing the same issue. They are all sporadically thrown off WiFi and re-connected again a fe...
Okay so here is my story, I will make it straight and to the point. I called Netgear, they changed channels and a couple of other settings. Next day I called again, after 1 1/2 hours, mostly on hold, they replaced the router. Same s*ht different router, I call again, change the channels and miscellaneous other settings. Same thing. If I see that wifi network available one more time I think I will scream. They have been polite, am I nuts? I spent about $400.00 and it is so frustrating. I looked on Amazon, why isnt this issue in the reviews? I am really not trying to do anything special just move through my modest size house wile using my Vonage business voice over wifi phone.
They dont even acknowledge this is a big issue, maybe it is me, but I dont think so. I am ready to chalk it up to a foolish purchase and order one of the competitive products. Anybody have any advise or solutions?
They dont even acknowledge this is a big issue, maybe it is me, but I dont think so. I am ready to chalk it up to a foolish purchase and order one of the competitive products. Anybody have any advise or solutions?
This is really strange.
There are a number of users who have this issue and many others who don't.
Nobody has seemed to be able to isolate the issue.
We are an Android/IOS family.
I have both the RBK50 and the RBK40 and no problems with either of them, even once I had all of them in play at the same time with two different IP ranges.
Both network worked and continue to work flawlessly on my S7 Edge and the families various versions of Iphones.
All settings are default. I know that some folks have spoken about reducing the output power on 2.4ghz making a difference.
I am running V1.9.1.12 with both beam forming and Mu-Mimo on.
If it makes a difference I have the Orbi on the 10.0.0.1 range which was automatically set once I connected it to my AT&T gateway which is set to the 192.168 range.
Yes, we too have about 22 android devices if you cound our sprinkler controler fire tv and chromecasts. Overall we have about 94 devices that connect to the Orbi's (2 sats, 1 router). We don't have the disconnect problem SAVE on a brand new S8+.