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Forum Discussion
Vinterbird
Dec 17, 2016Star
Android devices keep getting thrown off the Orbi WiFi
(This was also an issue before the latest firmware) Our Android devices (tablets and phones) keep experincing the same issue. They are all sporadically thrown off WiFi and re-connected again a fe...
196Shr
May 31, 2017Guide
I admit I initially gave it a rave review on amazon, then I went back and changed it when I realized what I got. Honestly I dont think that all of the people on this board are legit, why would they be here? If yours worked would you be here? Not me. Not in a million years. My environment? Really?
StevenYago
May 31, 2017Tutor
I've had the Orbi for quite a few months now and posted my suggestions for dealing with the drops early in this thread.
For me, none of my iOS or Microsoft OS devices have any issues with the Orbi. Only the Androids in my house seem to drop and they are newer model phones (Galaxy S6, LG 6) and an older tablet (Galaxy Tab3).
I can get stable connections on all three android devices when I go into settings and take off dhcp and select static. Then you select advanced options and choose an IP address that is:
A) Not higher than 100 in the last section (i.e. 192.168.1.98)
B) Not currently being used on your network. Log into the Orbi and in the administration panel look at the current connected devices.
Once I've done that the connect works pretty well. It seems to lose connection every 10-14 days and I need to go into the settings on the device and re-enter the same info. It probably has to do with the Orbi refreshing its queue and losing the static addresses and wanting to push a new address.
Since my wife doesn't use home wifi on her phone, I'm the only one affected by this and I've chosen to not change any of the settings on the Orbi since it might affect the wifi for my other users.
I bought the base and one extender kit and am loathe to give up on this since it was so expensive compared to my older wifi configuration. I'm sure they'll figure it out eventually. It's got to be the software between the base and the extender since Netgear is known for solid hardware :)
- zonomoMay 31, 2017Star
"I'm sure they'll figure it out eventually. " I see you are a man of faith. Good for you.
- bgstewarMay 31, 2017Guide
Having the Deco M5, I lament the loss of speed I had with the Orbi. But the constant wifi drops were ridiculous, and there was no explanation or future fix planned from Netgear. It's a shame, but I wasn't going to wait forever. Everyone has their limit, and I had reached mine. Too bad, because this has a ton of potential due to the backhaul channel. Oh well :/
- zonomoMay 31, 2017Star
"Everyone has their limit, and I had reached mine" I am milimeters away. I am so bothered by this.