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Forum Discussion
Announcing availability of OrbiOS 2.1
We’re excited to announce that OrbiOS 2.1 is now available for immediate download here: https://www.netgear.com/support/product/RBK50.aspx#download https://www.netgear.com/support/product/RBK40.asp...
Let me give you a quick update. We've been following this and other threads on OrbiOS 2.1. There are 2 issues that we're tracking
1. Attached Client Devices aren't showing up correctly on the right Orbi. For the most part, it shows the devices are attached to the Router, even though they've roamed onto a Satellite.
2. The Attached Devices page isn't being populated. To clarify these devices are still connected through the Orbi to the Internet. The issue is that the UI isn't representing it correctly.
We've got a fix that addresses these issues coming soon. I can't provide a date right now due to corporate policies, but soon.
Orbi Product Management
No acknowledgement of the disconnect issues! What's going on?
While the issues you stated should be fixed they appear to be comestic. The disconnects are actually impacting core functionality of this product. No connectivity = useless WiFi.
I am still in the return window and if I don't hear something Orbi's will definitely be going back.
I will be contacting Costco soon to recommend them to stop stocking the Orbi. I will be pointing them to messages in this forum as evidence for Netgear's awful customer service.
My suggestion is if you can return it, do it while you can. Otherwise you will be stuck like us, wasting time (a lot of time) troubleshooting.
It's extremely frustrating that netgear cannot get this straighten out. I was in the middle of doing something very important and my internet disconnected yesterday. This happens constantly throughout the day and I cannot get a stable connection.
I am dismayed to read of all the problems with this device. I just purchased one and it hasn't even arrived yet but I think I will return it. I thought I was getting a reliable technology that would not be outdated soon but I am not sure if it's worth what you all have been going through. I will stick with a different brand.