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AmitR's avatar
AmitR
NETGEAR Employee Retired
Dec 05, 2017

Announcing availability of OrbiOS 2.1

We’re excited to announce that OrbiOS 2.1 is now available for immediate download here: https://www.netgear.com/support/product/RBK50.aspx#download https://www.netgear.com/support/product/RBK40.asp...
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kmichalec's avatar
kmichalec
Apprentice
Dec 22, 2017
Do you have logging turned on in the debug settings? What is it saying before the crash?
netgearguy's avatar
netgearguy
Apprentice
Dec 22, 2017
kmichalec wrote:
Do you have logging turned on in the debug settings? What is it saying before the crash?

No, I forgot to turn on logging in debug, unfortunately. 

 

I've taken down the Orbi and am using my Eero system right now as family demanded I stop "playing around and breaking the network."  :)  :O  

 

The next time I have some time to try the Orbi again (either late at night or early AM when they are asleep) I'll enable the logging so I can see what preceeds the reboots. 

  • KGrue's avatar
    KGrue
    Guide
    Dec 24, 2017

    And now, none of my devices show as connected to the satellite, just the router. What a joke!

  • JMU1998's avatar
    JMU1998
    Luminary
    Dec 24, 2017

    Yes many are seeing all the satellite show devices or are all connected to main router and list is incorrect not sure what Netgear is doing to address this issue.

  • aaz's avatar
    aaz
    Virtuoso
    Dec 24, 2017
    KGrue wrote:

    And now, none of my devices show as connected to the satellite, just the router. What a joke!

    This is a known issue, but it's display only - assuming you are on firmware 2.1.1.16 - you should see some devices in the router as connected to your satellites - otherwise your firmware is probably not installed correctly and your satellites are not accepting connections. I would try to re-install the firmware in your case - follow the normal instructions - download both router and satellite firmware, unzip it and then install it onto satellites first - one by one - then on the router after the satellites come back (light on top goes solid blue and then out.)

    See what lights mean here https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean

     

    Netgear are working on the not all devices are displayed issue and that will be fixed in the next firmware - but otherwise I am find 2.1.1.16 very solid. Uptime now for me is 4 days and 16 hours.

     

  • wooties's avatar
    wooties
    Star
    Dec 24, 2017
    Whatever I had with. 16 it's fine now. I found it rebooting randomly, disabled circle ran a few days.. Re enabled it and no random reboots now. ¯\_(ツ)_/¯
  • coolva's avatar
    coolva
    Aspirant
    Dec 25, 2017
    We have 2 Pixel XL phones and we had no issues with reboots when we had the Orbi system... Also the Linksys Velop has been working flawlessly. Both phones have been on Oreo 8.1.
  • dpaugro's avatar
    dpaugro
    Tutor
    Jan 03, 2018

    Since the 2.1.1.16 update, I have been forced to restart Circle a few times to make internet connectivity work again. I have not restarted router or satellites in these circumstances.

  • martyfp's avatar
    martyfp
    Luminary
    Jan 04, 2018
    MrX911 wrote:

    Anyone brave enough to go first!

     

    I'm going to give it a go - after all .... what could possibly go wrong ?  :smileytongue:

  • mkenny28's avatar
    mkenny28
    Apprentice
    Jan 04, 2018
    MrX911 wrote:
    DarrenM wrote:

    We have a new beta firmware with fixes for the 2.1.1.16 firmware you can find the download here.

     

    https://community.netgear.com/t5/Orbi/OrbiOS-2-1-1/m-p/1476960#M19962

     

    DarrenM

    Anyone brave enough to go first!

    I just updated my router and all satellites to the beta. So far so good but I am going to run it through its paces to see if I get any more random disconnects and reboots.