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Forum Discussion
Announcing availability of OrbiOS 2.1
We’re excited to announce that OrbiOS 2.1 is now available for immediate download here:
https://www.netgear.com/support/product/RBK50.aspx#download
https://www.netgear.com/support/product/RBK40.aspx#download
To manually upgrade your Orbi, see the KB article here: https://kb.netgear.com/31573/How-do-I-manually-upgrade-firmware-on-my-Orbi-Satellite
This firmware contains several new features that have been eagerly awaited by the community.
- Parental Controls using Circle with Disney
- Ethernet Backhaul, which allows to use Ethernet to connect two Orbi
- Backhaul Status & Quality on the Attached Devices Page
- Other smaller features
- bug fixes
OrbiOS 2.1 will be available through auto-firmware upgrade soon, but if you want to get started on it sooner, feel free to download and install.
Orbi Product Management
179 Replies
Oh, man, one step forward two steps back. anyone reading this I would advice against upgrading to this firmware as I cannot get the satellites to show me that they are connecting to any devices. Instead, every device shows as connected to the router. Definitely a bug and there are reports from other people that it's not just the display but that the satellites just dont work correctly with this firmware.
that's the same problem here, going back to 76 beta later today that worked perfectly for me just wanted to test the last firmware a little. but a bit frustrating and not seeing all devices and everyone is connected to router,there is i Big bug here.
Our devices are connected to Router and Satellite 1 depending the location in the house. So just saying that this firmware does not block this entirely because it's working correcly in our house. Only downside I noticed is that most of the devices are shown as Unknown but sometimes they have their names on the list. But main point is that network is fast enough, it's rock solid (and both router and satellite connection works as should). So this kind of experience here about this firmware.
I installed 2.1.1.12 today based on my call with customer support. The update turned out to be complete garbage! The satellite used to disconnect every 15 minutes or so before. Now it disconnects every 2 minutes. I wish I had known this. I would have purchased an Eero instead. I am really regretting buying this junk.
The VLAN ID Tagging still doesnt work for me. To connect to my ISP (TPG HFC NBN, Aust) I need to set VLAN ID=2. I can set the tag OK but wont connect to the ISP. So have to leave the ORBI in AP mode. This setup works fine on my R7000 but not on the ORBI so assuming the VLAN side of it still needs some work done on it. Maybe next release....
Our Orbi system had been rock solid for several months on the 2.0.?.74 firmware. This release has reintroduced disconnect issues for our iOS devices. Several times a day they drop off the network. Then they spend a few minutes trying to reconnect with a message that our WiFi has no internet connection.
I’ve been on the product for a year and had these issues before. In fact I spent weeks sending logs to the tech teams for resolution. And while I thought they had the issues worked, it looks like something is definitely broke again.
the frustration... we paid a premium for a product that is advertised to help alleviate connectivity and bandwidth issues and yet it’s the most frustrating WiFi setup I’ve ever had. Come on Netgear seriously, where is your qa on this stuff!
The new update does not fix anything that users have been complaining since the previous update.Even the new version notes as per netgear does not mention of previous problems getting addressed.
So its back to hit and trial modes of adjusting your settings, rebooting your routers or placement of them.The fact that we would continue to post because we have invested in a mesh system that was supposed to fix the very same issues which the product promised to deliver at higher price which was a complete disaster.
Was very hopeful that users feedback and complaints would give the company to come out with a fix but the fact negear did not even acknowledge those issues in their release notes speak a volume about their product integrity.
Last time ever i would even consider netgear for any of their products.
My Orbi network was no longer working with the internet, so I went to the router and disabled Circle. Lo and behold, internet connectivity was restored. Restarted Circle. Connectivity with internet did not drop.
I also checked the CPU on Router and Satellites. The Router was around 10% while the Satellites were around 20%.
never enabled circle, as i said people will continue to write fixes which works temporarily.
Let me give you a quick update. We've been following this and other threads on OrbiOS 2.1. There are 2 issues that we're tracking
1. Attached Client Devices aren't showing up correctly on the right Orbi. For the most part, it shows the devices are attached to the Router, even though they've roamed onto a Satellite.
2. The Attached Devices page isn't being populated. To clarify these devices are still connected through the Orbi to the Internet. The issue is that the UI isn't representing it correctly.
We've got a fix that addresses these issues coming soon. I can't provide a date right now due to corporate policies, but soon.
Orbi Product Management
- Whilst that’s good to hear, what about the satellites? Why do they keep disconnecting ? When will this be addressed?
MrX911 wrote:
Whilst that’s good to hear, what about the satellites? Why do they keep disconnecting ? When will this be addressed?Unfortunately, I don't think this is an issue more than a small minority of people are experiencing. If you have this issue and you are off your warranty period, then I would suggest you try to reconfigure your Orbi or sell it, as I don't believe Netgear will address this.
Wow really? We are complaining about disconnects and slow speeds that make the device unusable and you comment on things not showing up in the GUI? Your priorities are not where they need to be.
This is why I have a $650 set of paperweights and went out and bought Eero last night. All my stuff is working right now, and THAT is what matters.
Guess I'm officially done with Netgear.
I’ve been EXTREMEMLY tolerant and helpfu over the past year. After month of problems things finally improved. On 2.0.74. And now 2.1 is back to bad completely. I get home and the first thing the daughter asks is if I can fix the WiFi. She didn’t even have a clue anything was upgraded but certainly knew it was bad. And the icing on the cake... I read this thread and product management only acknowledges user interface related issues ..,, are you kidding me?We bought these damn things because they were supposed to help with connectivity and bandwidth. What we’ve gotten is a total headache. Costco is usually decent about their returns I’ll be talking with them tonight.
- Giving up.
I’m in the UK, what alternative systems have people thought of moving too?
I want Eero but not available yet in the UK. Google Wi-fi doesn’t do Bridge mode in Mesh mode. Anyone tried Amplify HD?
Ethernet backhaul. W00t!
Came home tonight to one of my satellites showing a blue ring. C'est la vie.
- Anybody happy at all running etgernet backhaul on 2.1?
This latest firmware is HORRIBLE!! (2.1.1.12)
Nothing would self update. I manually updated the router. Neither satellilte would update and are stuck on 2.0.0.74. Constant drop outs (not kidding).
Not a happy customer at all!!! This is a top tier product that seems to have the quality control of a cheap garbage product!
I found this thread looking for answers to two questions:
1) Why was v 2.1.1.12 showing as available on the web site for a while, but not on the ORBI's check for updates. After reading this thread my question I think I know why. I will wait for a while.
2) Will v 2.1.1.12 finally isolate "guests" from the rest of the network? I opened a support case shortly after I bought the ORBIs and it got moved to engineering. No progress and Netgear has gone silent on the case. Does anyone have knowlege that Netgear is even still working on this?
