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Forum Discussion
Nailem
Dec 23, 2018Aspirant
Another Orbi dropping connection thread
Hello all, I've had my Orbi RBK50 and RBS50 set up for roughly 6 months. When I first got it I was having a lot of dropped connection issues. I tried several things from the community, channel, unmark...
FURRYe38
Dec 24, 2018Guru - Experienced User
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/quot-Reverse-quot-Daisy-Chain-issue-any-update/m-p/1653439
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1667058/highlight/true#M45881
Nailem wrote:
Hello all, I've had my Orbi RBK50 and RBS50 set up for roughly 6 months. When I first got it I was having a lot of dropped connection issues. I tried several things from the community, channel, unmarking beamforming, Daisy chain, fast roaming, and MU-mimo. Nothing help. Finally I had a tech from Netgear have me change MTU size to 1492 and all was good up until a few weeks ago. Now I have drops 4 or 5 times an hour. When it drops my phone will say "failed to find IP address" or something to that effect. Satellite connection showed it was "good" and both 2.4 and 5 where connected. I finally unplugged my satellite and it has been stable for 24 hours.
I tried various channels with no luck. Current settings are: 2.4 channel auto (I have tried 3, 6, 11), 5 channel 48, MTU 1492, CTS/RTS 2307 on 2 and 5, power is 100% both.
When I change settings on the router is it also making those changes to the satellite?
It's hard to say how far away the sat. Is from the router. Router is on 1st floor sat. Is on 2nd, about 25 horizontal feet plus the vertical.
I read to turn the power settings down? What do you think?
Should I set a statics IP?
Should I switch back to older software build?
Any other thoughts?
Nailem
Dec 25, 2018Aspirant
Furrye38, I followed your threads when I initially had issues. I have tried all the different channels, disabled all that you suggest. I pick up 3 other WiFi. WiFi analyst says channel 6 should be the best for me but it did not make a difference.
Orbi is set to WPA-PSK (aes)
I will try enabling Daisy chain.
House is about 3500 sqft. Best guess on distance between the router and satellite is 25 linear feet plus satellite is on second floor and router is on first so add another 10ft. Mostly wood and drywall.
Orbi is set to WPA-PSK (aes)
I will try enabling Daisy chain.
House is about 3500 sqft. Best guess on distance between the router and satellite is 25 linear feet plus satellite is on second floor and router is on first so add another 10ft. Mostly wood and drywall.
- FURRYe38Dec 25, 2018Guru - Experienced User
I would move the satellite a bit farther away. Try 30 feet if you can. 25 is a bit too close.
What iOS is the iPhone using? Possible this maybe the cause or happen that this iphone is not working correctly with the Orbi system.
You can try this for Apple:
After enabling Daisy Chain if nothing changes, try this:
Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
https://community.netgear.com/t5/Orbi/Orbi-RBR40-RBS40-V2-1-4-16-mesh-network-drops-connection-to/m-p/1601598/highlight/true#M35230
https://community.netgear.com/t5/Orbi/Have-to-keep-rebooting-my-RBR50/m-p/1658603/highlight/false#M44420
Change the CTR/RTS threshold values for both 2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only.- NailemDec 26, 2018AspirantUpdate: I enabled Daisy chain and things seemed stable so I plugged my Arlo back in and so far still stable. So possible the Daisy chain thing worked.
Do you think it is a good idea that I still set a static IP address for the satellite? If so do I just use 100.2 or do I need to make it outside the DHCP range?- ekhalilDec 26, 2018Master
Nailem wrote:
Update: I enabled Daisy chain and things seemed stable so I plugged my Arlo back in and so far still stable. So possible the Daisy chain thing worked.
Do you think it is a good idea that I still set a static IP address for the satellite? If so do I just use 100.2 or do I need to make it outside the DHCP range?Great. I hope it will stay stable.
I think it's better to make IP address reservation for the Satellite. Choose an IP address within your DHCP range