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Forum Discussion
WS-010
Sep 26, 2022Guide
Another problem with a satellite on wired
Hi, again some troubles. I have resetted all the devices to factory defaults, router en satellites. The RBR-50 is up and running in Access Point mode and 2 out of 3 are connected, at least, according...
- Sep 28, 2022
Possible that you may have a faulty RBS that needs replacing.
ekhalil
Sep 27, 2022Master
I think it will help to remove all satellite pairings and start again. Please pair the wired satellites only when the LAN cables are conneted. Please follow the following procedure:
- Switch off the Satellites
- Go to Attached Devices in the web GUI and click on the "Disconnect" button beside all the Satellites one by one.
- Turn on the Satellite -one by one- and use a paper clip to factory reset the Satellite.
- When the Satellite is up after factory reset, press the Sync button on the Satellite (while the Ethernet cables to the Router are connected for the wired satellites) and then on the Router.
- When the Satellites are now added they should -hopefully- behave correctly.
- WS-010Sep 27, 2022Guide
Ok, thanks. I will try that tonight and let you know.
- WS-010Sep 27, 2022Guide
Thanks, I followed your guidelines, it is not working. Next to that, I am unable to get the satellite working again at all. A restore also doesn't help. I am getting frustrated about this equipment. It is not the cheapest stuff, but it is not an easy setup. I have resetted it a number of times, it doesn't help.
Maybe I should buy a another brand........
- KevinLiTSep 27, 2022NETGEAR Moderator
Hello WS-010,
Thank you for your post!
I understand that you would prefer to use the Wi-Fi backhaul instead of the wireless backhaul.
Please try the following steps:
- First, sync the RBS to your RBR wirelessly.
- Then, plug in the ethernet cable.
Please let me know the progress of this issue as soon as possible!
Best,
Kevin
Community Team
- WS-010Sep 28, 2022Guide
Hi,
Thanks for your help. I have tried this numerous times, it remains on 5G and not wired.