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Forum Discussion
2OrbiOrNot2Orbi
Aug 31, 2018Aspirant
Any options after 90 days to return defective RBK30 unit?
I've had it.. I can't take it anymore. I've tried and tried and tried to get this peice of crap system to work. I purchased it in Dec 2017 from Amazon. I have not purchased any "Product Support" pack...
Christian_R
Oct 16, 2018NETGEAR Employee Retired
Hello 2OrbiOrNot2Orbi - I have asked the support team to follow up on your RMA and they should be contacting you as soon as possible.
~Christian
2OrbiOrNot2Orbi
Nov 01, 2018Aspirant
RMA has been completed. Replacement devices (entire system including Router and 2 Satellites) installed and seem to be working correctly. I'm going to let them operate for a few weeks before upgrading any firmware to see how they perform. I may or may not install the latest firmware at a later time.
Thanks for helping me get this corrected. Crossing my fingers.