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Forum Discussion

frustrateduser9's avatar
frustrateduser9
Aspirant
May 04, 2020

AP and parental controls won't enable

I have to use the AP mode which apparently disables parental controls which is why I bought this product to begin with! Its incredibly frustrating.   I've read a bunch of postings similiar to my is...
Troubleshooting
CrimpOn's avatar
CrimpOn
Guru - Experienced User
May 04, 2020
frustrateduser9 wrote:

I have to use the AP mode which apparently disables parental controls which is why I bought this product to begin with! Its incredibly frustrating.

Can you return the Orbi and replace it with something else?  There are other WiFi systems that advertise "Parental Controls", but I have no knowledge of how (or if) they do what you need.  There is even a Circle Home Plus product that claims to work with any network router.

https://shop.meetcircle.com/products/circle-home-plus-parental-controls 

 

Perhaps if we know exactly what the Orbi is connected to, there might be options on that system to restrict usage.

 

It would be useful to know the reason why the Orbi must be in AP mode.

frustrateduser9's avatar
frustrateduser9
Aspirant
May 06, 2020

Thanks for you response.  I have Control 4 set up to work my TV's and other stuff and the company that set that up connected Netgear/Orbi to the system.  They set it up in AP mode and said I can't change it without alot of hassle and money for them to come back and reprogram everything. I have Verizon Fios.  Does that information help? Thanks for your help

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    May 06, 2020

    Did you get the Orbi system from Verizon? Verizon has there own FW setup on NGs Orbi Hardware.

     

    Does the Verions FIOS have a modem or ONT? What is the Mfr and model# of this unit? 

    Built in router here? If so, the post listing suggestions to use the Orbi in router mode could be configured.