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Forum Discussion
App login fails on a new phone
I broke the screen on my old phone and I'm trying to set up the app on my new phone.
My old phone runs but I can't see the screen.
When I try to log into the app on my new phone, nothing happens....
Use a Web browser and access http://orbilogin.net/ while connected to the same (W)LAN. Ensure password is working, or run over a password lost process in case. Otherwise it's to easy to get lost in the dark.
New phone is similar platform,e.g. Android or iOS?
I had have the orbi app on my iphone for a few months. I have "face-id" login as the admin. I do have an email and login password for netgear but that isn't the admin password. The odd thing is my husband wanted the admin password on his phone so originally I thought the netgear pw was the same thing, gave it to him and it worked. But now, I want to use the orbi app on my new upgraded iphone. It will not let me get past the admin login screen and says PW incorrect. Should I start over and let the app on new phone "add new orbi"? I'm not sure what to do.