NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
App not connected when in Sattelite (RBS50) - AP mode
Hello community, I have a strange behaviour when connecting to satellite (RBS50) and wanted to discuss it with you. So, if i am connecting to the Router, the app goes fine, Detection of router is d...
- Hi again ,
Daisy is off.
I have made it work when I connected the wan port for the uplink and not the lan port.
Why https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-Sy... is suggesting the lan ports?
To clarify things I am using the AP mode.
Thank you all.
What Firmware version is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
is the RBS correctly connected to the RBR and synced?
Has a factory reset and setup from scratch been performed since last FW update?
I checked mine this weekend and didn't see any issues with an iPhone and Android pad connected to the RBS while in the same room with the RBS. Devices seen on the app.
v2.5.1.8 loaded on both. AP mode.
- I have the latest firmware on both router and satellite. my gateway is a cisco router and the orbis are connected directly to Cisco. If I connect to the rbr everything works ok. I can also see the satellite on network map connected through wired connection.
I haven't performed factory reset after the upgrade of firmware. I will give it a shot and report back.
This is the most factory reseted network device ever ( I had several issues in the past) :-)
ThanksIs the RBS directly connected to the RBR or to the Cisco router if it's wired? The RBS should be directly connected to the RBR if wired, not the Cisco router. https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
Since some versions of FW back, Orbi has been working normally for me. Thought I do factory reset when FW updates come out. After that, Orbi works well for me. No resets out of the ordinary...
There is no way i could connect rbs directly to rbr. The RBR & RBS are located into different floor and i have only one utp for each one.
i am using the topology with a switch. That's why i have put it directly to the cisco router.
As i mentioned before, in my previous post, https://community.netgear.com/t5/Orbi/RBR50-AP-mode-with-one-RBS50-but-in-app-shows-satellite/m-p/1870362, i couldn't use my d-link switch.
I have also hard reseting everying, but again no luck. When i am connecting to the RBS i can't get into the app (only when connecting remotely).
I have also tried another test, i disconnected the wired connection so the RBS will connect through 2,4G or 5G. In that way i can login to the app in both ways RBR and RBS.
So this drives me to the conclusion that some necessary communication is not getting through.
Does anyone has any idea what type of communication is that? In the Cisco Router there is no fancy config, i have only one vlan that goes through into the network.
Any ideas?