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Forum Discussion
cramm
Mar 09, 2020Aspirant
App not connected when in Sattelite (RBS50) - AP mode
Hello community, I have a strange behaviour when connecting to satellite (RBS50) and wanted to discuss it with you. So, if i am connecting to the Router, the app goes fine, Detection of router is d...
- Mar 15, 2020Hi again ,
Daisy is off.
I have made it work when I connected the wan port for the uplink and not the lan port.
Why https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-Sy... is suggesting the lan ports?
To clarify things I am using the AP mode.
Thank you all.
cramm
Mar 09, 2020Aspirant
I have the latest firmware on both router and satellite. my gateway is a cisco router and the orbis are connected directly to Cisco. If I connect to the rbr everything works ok. I can also see the satellite on network map connected through wired connection.
I haven't performed factory reset after the upgrade of firmware. I will give it a shot and report back.
This is the most factory reseted network device ever ( I had several issues in the past) :-)
Thanks
I haven't performed factory reset after the upgrade of firmware. I will give it a shot and report back.
This is the most factory reseted network device ever ( I had several issues in the past) :-)
Thanks
FURRYe38
Mar 09, 2020Guru - Experienced User
Is the RBS directly connected to the RBR or to the Cisco router if it's wired? The RBS should be directly connected to the RBR if wired, not the Cisco router. https://kb.netgear.com/000051205/What-is-Ethernet-backhaul-and-how-do-I-set-it-up-on-my-Orbi-WiFi-System
Since some versions of FW back, Orbi has been working normally for me. Thought I do factory reset when FW updates come out. After that, Orbi works well for me. No resets out of the ordinary...
- crammMar 09, 2020Aspirant
There is no way i could connect rbs directly to rbr. The RBR & RBS are located into different floor and i have only one utp for each one.
i am using the topology with a switch. That's why i have put it directly to the cisco router.
As i mentioned before, in my previous post, https://community.netgear.com/t5/Orbi/RBR50-AP-mode-with-one-RBS50-but-in-app-shows-satellite/m-p/1870362, i couldn't use my d-link switch.
I have also hard reseting everying, but again no luck. When i am connecting to the RBS i can't get into the app (only when connecting remotely).
I have also tried another test, i disconnected the wired connection so the RBS will connect through 2,4G or 5G. In that way i can login to the app in both ways RBR and RBS.
So this drives me to the conclusion that some necessary communication is not getting through.
Does anyone has any idea what type of communication is that? In the Cisco Router there is no fancy config, i have only one vlan that goes through into the network.
Any ideas?
- FURRYe38Mar 09, 2020Guru - Experienced User
IF the RBS is connected to the Cisco router and not to the back of the RBR, then the Cisco router would be preventing full Orbi communication between them. For some reason these other main host routers do not pass Orbi traffic between the RBR and RBS correctly. I have seen this on NG routers as well. Thus the RBS needs to be directly connected to the back of the RBR to get RBS status to read correctly, then the RBR connected to the Cisco router. Orbi seems to require this kind of connection. Something specific to Orbi or external routers don't know how to handle or pass thru the Orbi status traffic when connected in parallel to the router.
You can probably use the D-Link switch if you can turn OFF all IGMP protocols and any green ethernet features. I don't have this model switch.
- crammMar 11, 2020AspirantHi ,
I have connected the RBS to one of the lan ports of RBR but still have the same behaviour.
When I connect to the app from RBR then everything is ok but when I am connecting to the app through RBS then I can't get in.
The strange fact is that when I disconnect the wired connection between RBS and RBR then it works fine and i can login to the app from RBS.
is my orbi satelite faulty or something?