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Forum Discussion
James_Wheelz
Dec 21, 2019Aspirant
App
Cannot login onto the orbi app on my phone. I have uninstalled the app twice and I cannot login to my netgear account when I type in my credentials and hit enter. It's says request timed out and I've ...
- Dec 21, 2019
Android or Apple phone?
Are you able to sign into the account using a web browser (netgear.com)? Sign in is on the upper right part of the screen.
Generally, "timeout" indicates there is no connection with a server.
Have you tried using the app with a different network, such as:
- A different WiFi network
- Using the phone network (LTE) rather than WiFi
CrimpOn
Dec 21, 2019Guru - Experienced User
Android or Apple phone?
Are you able to sign into the account using a web browser (netgear.com)? Sign in is on the upper right part of the screen.
Generally, "timeout" indicates there is no connection with a server.
Have you tried using the app with a different network, such as:
- A different WiFi network
- Using the phone network (LTE) rather than WiFi