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Forum Discussion
Apple devices disconnect from satellite
Hello! My iPhone SE and iPad 2 seem to have trouble staying connected to one of my Orbi satellites. I can be sitting two feet away from the satellite and will drop a bar, and sometimes disconnect ent...
Thanks for the reply...how do I reload the firmware onto just that one satellite? I'll try that again and then maybe factory reset (again). Also, does anyone know roughly the cost of getting an RMA done, and roughly how long it takes? I'm in Canada, but don't worry about converting dollars...mentioning more in terms of shipping times.
I'll try your suggestion once I know how to reload the firmware. Thanks again!
Connect a PC to the satellite and log into it's IP address, You can find it on the base router. Once in you should see a FW update section. Just download the RBS FW file to your PC first.
No idea of how long or cost of RMA. Something you'll have to ask NG support about.