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Forum Discussion
JLG1965
May 29, 2017Guide
Apple TV dropping network with ORBI53
I purcheased the ORBI53 about a month ago and everything has worked well until yesterday. The network is dropping IOS devices, especially 2-4th Gen Apple TVs with up to date softeware. Any suggestion...
SamirDS
Aug 20, 2017Tutor
Same issue as others. Been the rounds with Netgear support trying to get the issue fixed - different channel numbers, checking if AppleTV is connected to the Satellite or Router, Beta firmware, etc. The latter worked briefly but the router/satellite auto-updated themselves to the latest firmware. Back to square one. An example of the pain I have had to go through...
Rented a movie last night via Apple TV. Movied played.
4 mins - freeze - 30 sec later started playing again
15 mins - freeze - 10 sec later started playing again
16 mins - Apple TV message - "Cannot access iTunes Store". Followed by an "error occurred loading this content"
Checked my Macbook Pro. WiFi on laptop not working. "ORB100 cannot be joined"
WiFi restarted on laptop - working
Apple TV will not play movie
Restarted AppleTV
Movie played but high level of pixelation. Pixelation resolved itself after 5 mins
At this point checked TX rate on laptop - 39Mbps. Connected to 2.4ghz ch 13
Movie froze again at 22 mins
Waited 1 min - did not restart
Attempted to play on laptop and airplay to AppleTV. Would not play on laptop
AppleTV restarted - movie played. But froze in 10 seconds of starting. Did not restart.
Laptop connected to ORB100 - TX rate 79Mbs.
Gave up. Started up WiFi on old outer and connected AppleTV to old router. Movie played - no pixelation, no freezes. Old router connection at 78Mbs at 2.4ghx ch 1
As other users have said - Netgear get your act together! You need to make sure your firmware works with Apple products (some of the most popular in the world) period!
carbonyle
Aug 27, 2017Aspirant
Purchased the Orbi a couple days ago, set it up today and updated with the latest firmware.
AppleTV will not connect to Orbi network. Brought the Verizon wifi back on, worked liked a charm.
Disappointing.