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Willemmer's avatar
Willemmer
Aspirant
Nov 11, 2022
Solved

Apps connecting to router

I seem unable to get any apps on my various devices to connect to the internet now. Although internet service is fine (following a recent major outage), I am unable to access any of my apps on my computer, iPhone, etc. The apps that are having trouble connecting include Microsoft Teams, Quicken, the App Store (on my phone), etc. Any suggestions?

  • Willemmer's avatar
    Willemmer
    Nov 21, 2022

    Thanks all! The issue was very slow download/upload speeds due to my Netgear router and Orbi extender conflicting with each other. 

4 Replies

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  • plemans's avatar
    plemans
    Guru
    Nov 11, 2022

    Why don't we start with figuring out your setup> 

    1. what router do you have? 

    2. what firmware is on it
    3. What modem/gateway is the router connected to? 

    4.  you report you had a recent outage? What happened? Details are key as that 

  • FURRYe38's avatar
    FURRYe38
    Guru
    Nov 21, 2022

    Any progress on this? 

    Willemmer wrote:

    I seem unable to get any apps on my various devices to connect to the internet now. Although internet service is fine (following a recent major outage), I am unable to access any of my apps on my computer, iPhone, etc. The apps that are having trouble connecting include Microsoft Teams, Quicken, the App Store (on my phone), etc. Any suggestions?

     

  • Willemmer's avatar
    Willemmer
    Aspirant
    Nov 21, 2022

    Thanks all! The issue was very slow download/upload speeds due to my Netgear router and Orbi extender conflicting with each other.