NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
aestrella
Nov 27, 2019Tutor
Arlo Pro 2 not working with Oribi RBR50
When I connect my Arlo Pro 2 Base Station to my Orbi router (RBR50) via ethernet port, the Base Station becomes inactive and unable to connect to the internet. On the other hand, when I connect the B...
- Nov 27, 2019
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
FURRYe38
Nov 27, 2019Guru - Experienced User
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here? If so, This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
- aestrellaNov 27, 2019Tutor
Thanks for the info and quick response. I think this solved the issue. I already have Wifi disabled on my ISP router and have all my devices go through Orbi. However, my Orbi is not configured in AP mode. After I changed to AP mode, Arlo is able to get internet connection when connected to Orbi.
- FURRYe38Nov 27, 2019Guru - Experienced User
Glad you got it working. Enjoy. :smileywink:
aestrella wrote:Thanks for the info and quick response. I think this solved the issue. I already have Wifi disabled on my ISP router and have all my devices go through Orbi. However, my Orbi is not configured in AP mode. After I changed to AP mode, Arlo is able to get internet connection when connected to Orbi.