NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
computersteve
Dec 24, 2019Apprentice
Attached Device List is not Updating / Working Correctly V2.5.1.8 AP Mode
Hello, The attached device list is not working correctly in AP mode on the RBR50 with the latest firmware.. Everything has internet, & all my satelites are connected but they all appear and say dis...
tequilatram
Mar 10, 2020Tutor
I have the exact same issue after upgrading to 2.5.1.8.
My two satellites (V1 and V2) show as "disconnected" and only a handful of wireless devices show connected to the router (V1).
However, I have several other devices that are currently connected to the satellites and working fine.
This must be a problem with the firmware.
FURRYe38
Mar 10, 2020Guru - Experienced User
How did you get your system? I first set up the RBR with out the RBS, was off. Configured AP mode and set static IP on the RBR. Got it configured fully then synced the RBS wirelessly. Once that was done, placed back in remote location. As linked in my recent post. Orbi app and UI report correct functionality on my devices. Not sure if it has to with the process of adding the RBS or not. Just something I noticed last friday when I did this to help see if I could reproduced this with my v1 on v2.5.1.8.
tequilatram wrote:I have the exact same issue after upgrading to 2.5.1.8.
My two satellites (V1 and V2) show as "disconnected" and only a handful of wireless devices show connected to the router (V1).
However, I have several other devices that are currently connected to the satellites and working fine.
This must be a problem with the firmware.
- tequilatramMar 10, 2020Tutor
My original system was the 2-pack (RBR50 / RBS50 - both V1). About a year later, I added the 2nd satellite (RBS50 - V2).
I have had similar issues with prior firmware upgrades on losing the satellites temporarily, but never this bad.
I'll try to perform factory reset on everything tonight and do your proposed initial setup ...
- FURRYe38Mar 10, 2020Guru - Experienced User
Sounds good. Please try adding just 1 RBS at first. Check the status and if you see devices on both RBR and RBS thru the orbi app and web page. You should. If you do, then add the 2nd RBS. Plausable that v2 RBS could be doing something different.
tequilatram wrote:My original system was the 2-pack (RBR50 / RBS50 - both V1). About a year later, I added the 2nd satellite (RBS50 - V2).
I have had similar issues with prior firmware upgrades on losing the satellites temporarily, but never this bad.
I'll try to perform factory reset on everything tonight and do your proposed initial setup ...
- tequilatramMar 10, 2020Tutor
Ok, I factory reset everything and started from scratch.
RBR50 configured just fine and came up perfect.
Next, I manually added the RBS50 v1.
Although it took a while to completely register, it eventually got an IP address and a "good" backhaul status.
Third, I attempted to add the RBS50 v2. That is where various things went strange.
After about 10 tries at getting the satellite to sync, it finally got registered as a satellite, but never received an IP address or backhaul status.
During this 2nd satellite setup time, the 1st satellite appeared to be going through a series of reboots.
So, now the 2nd satellite appears to be attached to the 1st satellite.
The 1st satellite's "Connected Orbi" shows the 2nd satellite's MAC ID/name and the 1st satellite's "backhaul" keeps bouncing between "good" and "config sync" .
It this normal?
One final observation:
After I setup the 1st satellite, I moved it to another room. During the 10 mins it was down, the router never showed it offline.