NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
chinjien
Aug 09, 2020Tutor
Attached Devices never show all the devices
RBK50 version 1 never show all the attached devices. Firmware is currently version V2.5.1.16 . Previously it can show all the devices. What actually happened?
CrimpOn
Aug 09, 2020Guru - Experienced User
chinjien wrote:
Anyway for me to fix this?
Mstrbigis correct that devices which are "connected" but inactive will drop off the Attached Devices display. For example, when I close the Nest "app", eventually my Nest thermostat no longer shows as "attached", even though it certainly is. This does not appear to be what you are experiencing.
Others have reported that the newer Netgear firmware has problems with Attached Devices and their solution was to manually install the previous firmware, version 2.5.1.8 My guess is that you are left with two options: (a) if the only issue you have with the Orbi is the accuracy of the Attached Devices display, you can just ignore it and hope that eventually all devices appear correctly, or (b) manually install 2.5.1.8.
chinjien
Aug 09, 2020Tutor
Again thank you for your reply. I guess if it's possible to downgrade the firmware then I might just try your second solution which is to downgrade the firmware back to the old 2.5.1.8 version. I do hope that Netgear will rectify this in the=ir next firmware release as this is getting pretty annoying. Really appreciate your reply CrimpOn
- MstrbigAug 10, 2020Master
Are the results the same in the Browser GUI as in the App? For me, there are devices not showing up in the app, that are showing up in the GUI. could be an app issue.
- chinjienAug 13, 2020Tutor
Actually both of them are not showing the correct connected devices. That's the frustrating part.
- arnbAug 14, 2020Guide
Same problem, same firmware.
https://community.netgear.com/t5/Orbi/Missing-Devices-and-Satellites/td-p/1959431