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Forum Discussion
pablohoney
Oct 28, 2020Luminary
Attached devices not showing yet again
Does anyone think Netgear will ever fix the issue that is devices which are connected to the network not showing in either the Orbi app or in the web based GUI? And before Furry 38 tells me to do a ...
txdegawa
Mar 24, 2021Tutor
I also have same issue,
I have RBR50 with 5 X RBS50 Router All Firmware are Version V2.7.2.104
4 out of 5 RBS are connected via CAT5 and only one is 5GHz to RBR50.
Attached Devices
Number of Satellites: 0
Number of devices: 0
All my networks are working fine.
iPhone app I see 5 RBS50 but no devices are listed.
It has been doing randomly.
- FURRYe38Mar 24, 2021Guru - Experienced User
Has a factory reset and setup from scratch been performed since last FW update?
How are the RBS ethernet connected to the RBR? Directly or thru a LAN switch?
txdegawa wrote:I also have same issue,
I have RBR50 with 5 X RBS50 Router All Firmware are Version V2.7.2.104
4 out of 5 RBS are connected via CAT5 and only one is 5GHz to RBR50.
Attached DevicesNumber of Satellites: 0Number of devices: 0All my networks are working fine.iPhone app I see 5 RBS50 but no devices are listed.It has been doing randomly.- txdegawaMar 24, 2021Tutor
Q1: Has a factory reset and setup from scratch been performed since last FW update?
A1: No, I just update the firmware. I have not reset the setup. After update the firmware, GUI was fine. It happen suddenly. I understand the factory reset to start over, but That's not permanent solution, I deal with lots of routers and firewalls, but I never factory reset then update and restore setting.
Q2: How are the RBS ethernet connected to the RBR? Directly or thru a LAN switch?
A2: I have 5 X RBSs 4 of them are ethernet connected and 1 X RBS is 5G
My major issue is a Orbi GUI is very slow.
I understand Orbi has to collect all connected device informations but takeing 30sec to display dashboard is not acceptable.
But still everything working fine.
By the way my
Access Control: Turned On
General Rule: Allow all new devices to connect- jp4120May 06, 2021Guide
Same problem just started - have 20 devices - all listed yesterday after i swapped modems from netgear to motorola
and after i had upgraded the FW on a 2nd satellite RBS30 that wasn't connected to any devices
after the upgrades everything looked fine
my base RBR40 - FW V2.6.2.104
2 satellites RBW30 - FW V2.6.2.2
shut all power down last night for 30 min for electrical work and now today shows 4 devices (but all devices are connected)
growing frustrated with the problems that netgeat brings to the table....why is this something that is not self correcting?
why should i have to downgrade FW, and jump thru hoops.....soon i may just trash orbi and purchase a google nest