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Forum Discussion
Attached devices not showing yet again
Does anyone think Netgear will ever fix the issue that is devices which are connected to the network not showing in either the Orbi app or in the web based GUI? And before Furry 38 tells me to do a ...
Has a factory reset and setup from scratch been performed since last FW update?
How are the RBS ethernet connected to the RBR? Directly or thru a LAN switch?
txdegawa wrote:I also have same issue,
I have RBR50 with 5 X RBS50 Router All Firmware are Version V2.7.2.104
4 out of 5 RBS are connected via CAT5 and only one is 5GHz to RBR50.
Attached DevicesNumber of Satellites: 0Number of devices: 0All my networks are working fine.iPhone app I see 5 RBS50 but no devices are listed.It has been doing randomly.
Q1: Has a factory reset and setup from scratch been performed since last FW update?
A1: No, I just update the firmware. I have not reset the setup. After update the firmware, GUI was fine. It happen suddenly. I understand the factory reset to start over, but That's not permanent solution, I deal with lots of routers and firewalls, but I never factory reset then update and restore setting.
Q2: How are the RBS ethernet connected to the RBR? Directly or thru a LAN switch?
A2: I have 5 X RBSs 4 of them are ethernet connected and 1 X RBS is 5G
My major issue is a Orbi GUI is very slow.
I understand Orbi has to collect all connected device informations but takeing 30sec to display dashboard is not acceptable.
But still everything working fine.
By the way my
Access Control: Turned On
General Rule: Allow all new devices to connect
Same problem just started - have 20 devices - all listed yesterday after i swapped modems from netgear to motorola
and after i had upgraded the FW on a 2nd satellite RBS30 that wasn't connected to any devices
after the upgrades everything looked fine
my base RBR40 - FW V2.6.2.104
2 satellites RBW30 - FW V2.6.2.2
shut all power down last night for 30 min for electrical work and now today shows 4 devices (but all devices are connected)
growing frustrated with the problems that netgeat brings to the table....why is this something that is not self correcting?
why should i have to downgrade FW, and jump thru hoops.....soon i may just trash orbi and purchase a google nest
Having the same situation here...
RBR40 - V2.6.2.104
RBS40 - V2.6.2.104
RBS40 - V2.6.2.104
I have rebooted router, waited, turned off Access Contol, waited... Gave it a day or so, tried again, wiated. All items still no showing. Bigger problem is, i blocked a device as an Alexa was showing up as a Firestick (i don't own a firestick, so i blocked it). Now i am trying to re-enable the device, but the network list WILL NOT SHOW THE DEVICE. I reset the Alexa to factor setting, same thing. I need access to ALL devices so i can re-allow access. Even under the "View List Of Blocked Devices" there is an item there, which i did block, but the GUI will not allow me to select the item to modify, in fact will not allow me to modify any items.
In U.S. here - Had over 30 items connected, updated to this V2.6.2.104 and dropped to 23, then 20, now 16... Sitting around 16 and items not showing. Items that aren't showing are still working, but i can't see them.
NETGEAR - FIX THIS PLEASE
over time they seem to appear on the orbi app - right now i see 19 whereas 2 weeks ago i saw about 5 . I agree its annoying and its not worth calling cust support because Netgear offshore tries to rip you off with a support contract that is almost a scam (it may actually be a scam).
this forum is good but i am not happy with netgear - my motorola modem outperforms the netgear modem that lasted me a lousy 14 months before it started acting up.
i do like my orbi coverage in the house so i don't want to re-invent everything by switching to google nest but it is an option if you get too frustrated.