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Forum Discussion

Shish's avatar
Shish
Aspirant
Jan 30, 2018

"Authentication Error Occurred" RBR50 Orbi AC3000

   I always get an "Authentication Error Occured" when I walk out into the garage with my Samsung Galaxy S6 phone and then reenter the house. It never automatically reconnects. The only way it will r...
authentication error occurred
Troubleshooting
Shish's avatar
Shish
Aspirant
Jan 30, 2018

Yes I have tried that several times. Forgot the wi-fi network, powered down the phone &brought it back up, discovered the network again and the the same error occurs. I never lose the network, but I do get the error.

nicholb's avatar
nicholb
Luminary
Jan 30, 2018

Are there any special characters or spaces in the WiFi password? If so the phone could be having trouble with those. 

  • Shish's avatar
    Shish
    Aspirant
    Jan 30, 2018

    No special characters. It does authenticate, but once I get the error, it will not come back unless I turn wi-fi off and on

     

    back on.