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Forum Discussion
Shish
Jan 30, 2018Aspirant
"Authentication Error Occurred" RBR50 Orbi AC3000
I always get an "Authentication Error Occured" when I walk out into the garage with my Samsung Galaxy S6 phone and then reenter the house. It never automatically reconnects. The only way it will r...
sgontram
Apr 14, 2018Aspirant
I take it you've had no luck finding an answer. I have been having the same issue, but seemingly worse. My s6 will not stay connected to the Orbi wifi system at all. I have tried forgetting the network and signing back on, reboots of both phone and wifi, and searching for updates. My wife's iphone, my computer, our smart tv's, etc, ALL work perfectly with the Orbi system, but the Samsung Galaxy will not.
It is extremely frustrating, and I am actually contemplating trading in for an iPhone at this point. If there are any further tips on how to solve this issue, it would be very much appreciated.
Shish
Apr 14, 2018Aspirant
The problem is definitely in the Galaxy S6. I eventually traded in the S6 for a Galaxy S9+.
Apparently Samsung has dragged their feet on fixing the problem. I have not had one authentication error with the Galaxy S9+.
- FURRYe38Apr 15, 2018Guru - Experienced User
Ok. Reminds me of seeing a similar issue with older Samsung devices as well with other Mfr routers. Glad the new phone is working well.
Enjoy. :smileywink: