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Forum Discussion
Authentication Error Occurred
My wife and I both have Samsung S6. Recently received an update to the phone and afterwards it no longer stays connected to Orbi. My Orbi is on version 2.0.0.74. I tried rolling back to 1.11.0.20 ...
Same for me... after I updated last week on our phones (two Galaxy S6 and one Galaxy S7 - Verizon), none of our phones can keep a solid WiFi signal. Sometimes it disconnects after 5 minutes, sometimes 30 minutes. Often the phone says 'Authentication Error Occured'. I have also had massive issues using both my Satellite and main Router, so I have take the Satellite offline (powered off) to simplify the situation. I am also running the latest BETA firmware (2.0.0.76).
The funny part is that today I have turned the WiFi back on with my ISP router and even tho it sucks, it still works better than the ORBI.
This is completely maddening for a system so expensive.
I have the same issue on a Samsung A5 (but not on a OnePlus 3T),,,