NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Authentication Error Occurred
My wife and I both have Samsung S6. Recently received an update to the phone and afterwards it no longer stays connected to Orbi. My Orbi is on version 2.0.0.74. I tried rolling back to 1.11.0.20 ...
One more comment that may be helpful or not. On Orbi I turned off the "Enable SSID Broadcast" after I already had many devices connected because of this problem. What is interesting however is that many of the devices still show they are connected at 5 GHz. I'm not sure if they really are but that's what they show. I guess it would be because since they found the 5GHZ band before I turned the broadcast off and they remembered it. Just guessing that if someone has the same problem they can turn the broadcast off and still not be limited to 2.5GHz for devices already connected. My phone still shows 2.5 and also doesn't disconnects all the time. Just my 2 cents.
A quick question about splitting SSID's. Have you found that you need to connect the s6 to just the 2G channel to get it to work or can you have it connect to the 5G as well?