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Forum Discussion
Authentication Error Occurred
My wife and I both have Samsung S6. Recently received an update to the phone and afterwards it no longer stays connected to Orbi. My Orbi is on version 2.0.0.74. I tried rolling back to 1.11.0.20 ...
Wife and I both have this issue with the S6 as well. I used the link posted earlier and noticed a suggestion to use the guest network. I don't know why that works, but it does. I enabled the guest network and connected our S6 phones to it. No more authentication errors. Because we use our phones to control a number of things on our home network, I also enabled the guest network to access the local network. Yes, I have enabled WPA security with a password even for the guest network. This has returned full functionality to our phones without disrupting the other devices on the network that have been working fine.
There is one glitch in the process and that is with the Bose Soundtouch system. Some of our speakers seem to randomly be available and then not available, but I'm still working on that one. Could just as well be a Bose issue at this point.
Issue seems to have occured with the S6 early November update. A more recent update from Samsung did not fix the problem. It's a compatibility issue of some type since I'm not having any issue with my iPhone and Orbi and I'm not having any issue with my S6 and other WiFi systems (and now no problem with Orbi Guest Network).
Anyone know what is different about the Guest Network setting that may allow it to work better?
Very interesting about the guest network workaround. Have you noticed any speed throttling compared to using main SSID?
What is working for me currently is using my router in AP mode and disconnect my satellite. Downside to this is parental controls are disabled.
When I get a chance I'll try it guest network in router mode.
What is working for me currently is using my router in AP mode and disconnect my satellite. Downside to this is parental controls are disabled.
When I get a chance I'll try it guest network in router mode.
I have not noticed any speed differential. I just ran SpeedTest from the Android app and it shows 92.87Mbps. A lot of variables influence the number, but it's certainly fast enough. I received a 312 yesterday. No configuration changes. Most everything I do with my smartphone though isn't bandwidth intensive. Even music streaming doesn't require much bandwidth and I only do that occasionally. All other devices remain on the main SSID. Only my smartphone is on the guest network.