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Forum Discussion
Torigo
Dec 12, 2018Aspirant
"Authentication Error" on mobiles connecting to Orbi RBK-50
I have a netgear Orbi RBK-50-100PES with 2 satelites, with some problems. All our Samsung mobiles (and one sony mobile) we keep getting disconnected from the main Orbi wifi network:
I receive the...
Torigo
Dec 12, 2018Aspirant
Thanks for your reply.
- The Firmware version is v.2.2.1.210, according to Orbi it is the latest version I can run.
- The ISP (Movistar) modem is: Mitrastar GPT-2541GNAC
FURRYe38
Dec 12, 2018Guru - Experienced User
Your ISP modem maybe cuasing this if it's running in router mode. I believe it has a built in router already.
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop