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Forum Discussion
Lexkok59
Sep 25, 2020Guide
Backhaul on 2,4 ghz
Since this week my Orbi RBR50 with 2 satellites have a strange thing. 1 satellite has a backhaul of 5 ghz en satellite number 2 just 2,4. I have this set now almost 4 months and it always works wit...
Mstrbig
Sep 26, 2020Master
Lexkok59 wrote:Since this week my Orbi RBR50 with 2 satellites have a strange thing.
1 satellite has a backhaul of 5 ghz en satellite number 2 just 2,4.
I have this set now almost 4 months and it always works with a backhaul of 5 ghz.
I just rebooted everything en manually sync,
See my picture for my problem, any help is welcome!
LEx
Could be radio interference from other WIFI networks to. Check to see what WIFI networks are close to you.
Lexkok59
Sep 27, 2020Guide
Ok, thnx, is there a way to change that backhaul channell to a different channel?
- FURRYe38Sep 27, 2020Guru - Experienced User
30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?- tarzan_nojaneSep 28, 2020Star
It can't hurt to factory reset the lone satellite that is having the issue. Re-sync it directly to the router at an initial distance of 10-20 feet and see if that doesn't allow it to connect the backhaul at 5GHz. Give it 10-30 minutes at the closer position to complete syncing, then move it back to its original location.
- CrimpOnSep 28, 2020Guru - Experienced User
Lexkok59 wrote:Ok, thnx, is there a way to change that backhaul channell to a different channel?
I believe you will find that the 2.4G backhaul is on the same channel as the front facing 2.4G signal.
Reason: there is only one set of radio/antenna at 2.4G.
So, changing the 2.4G channel (1-13 in Nederlands) would also change the backhaul to that frequency.
As you have discovered, something must be "desperately wrong" for the satellite to fall back to 2.4G backhaul because (a) 2.4G has lower bandwidth than 5G, and (b) the backhaul is competing with all of the other 2.4G devices for bandwidth.