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Forum Discussion
Baffled by poor wireless performance
Hi Everyone,
I've had my RBK50 setup for just over a month now and have had nothing but problems.
I've now resorted to disconnecting the RBS50 satellite and moving the RBR50 to the centre...
Sonos uses 2.4 GHz if you have any Sonos device wired to Ethernet. Sonos and your WiFi must be manually configured to use non-overlapping channels. Sonos also uses 5 GHz for surround sound speakers. I don't think that would explain what you are seeing though.
The thermostat should just be a WiFi client and should not affect things. I have no idea about your smoke alarms.
Do you have an old WiFi router you can try, to see if it has the same problem? What did you have for WiFi prior to Orbi? Did it work properly?
The only other thing to try is to download a WIFi scanner and see what other access points are in the area and what channels they use. Do you have neighbors close by?
My previous £30 tp-link router delivered excellent performance but the range wasn’t good enough. That’s why I invested in the Orbi.
I looked through the Orbi app and every single device in my home is connecting at 54mpbs or lower link rate. This is after a factory reset, so default settings.
I have no neighbours.
Sadly I’ve missed the cutoff point for returning this item. Do you think I should call Netgear and ask for a replacement? I’m not too jazzed about getting a refurb.
I looked through the Orbi app and every single device in my home is connecting at 54mpbs or lower link rate. This is after a factory reset, so default settings.
I have no neighbours.
Sadly I’ve missed the cutoff point for returning this item. Do you think I should call Netgear and ask for a replacement? I’m not too jazzed about getting a refurb.
Something isn't right. Yes, it sounds like you should ask for a replacement. Preferably, you would first verify it's the Orbi by starting up your old router and verifying the old router still works properly.
Well I don't know what's going on, but I was having some work done on the house today and the power was out for around 90 minutes.
After everything came back online I'm now getting full wireless speeds. I'm seeing 80Mhz channel width on the 5Ghz band and my TX rate is currently 585Mbps, whereas before everything would max at 54mbps TX rate.
Puzzling.
Good! Sounds like it is working properly now then.