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Forum Discussion
NewbyOldguy
Jun 15, 2021Aspirant
Bandwidth/Picture Resolution fade in and out
Not sure of the model...router is RBR40...triband. No questions seem to be quite like my issue. The Orbi Mesh is awesome but still has a issue I would like to understand. When watching TV, period...
- Jun 16, 2021
Ask the ISP about disabling the wifi radios on the ISP modem. Most most have this ability to disable there radios.
Sounds like you have WAY too much wifi signals running about and is causing problems.
CrimpOn
Jun 15, 2021Guru - Experienced User
This sounds like something is interfering with the WiFi signal intermittantly. It would be useful to know if the tv and computer are connected to the Orbi WiFi at 2.4G or at 5G. 2.4G is susceptable to interference from a lot of things (microwave ovens, certain cordless phones,).
NewbyOldguy
Jun 15, 2021Aspirant
As far as I know, the Orbi is using the 5ghz band. Unless there is something in my modem or in the Orbi router that lets the 2.4mhz signal mix with the 5ghz band. Maybe the backhaul band is being corrupted somehow, since it is at a lower frequency. Maybe some strong neighbor's network is interferring. I have a bunch of wifi signals available from neighbors but they are all encrypted. I am out of my depth on this topic.
OldGuy
- CrimpOnJun 15, 2021Guru - Experienced User
Orbi systems create two WiFi networks: one in the 2.4G band and one in the 5G band. They both have the same "name" (SSID) and password.
The Orbi 'app' or the Orbi web interface Attached Devices display will indicate which of the bands each device has chosen. (the device is in charge of how to connect).
- NewbyOldguyJun 16, 2021Aspirant
I made some tests with using the 2.4 and 5ghz bands and using the Mesh networks. For the smart tv, all give a good picture but the 5ghz and mesh show the periodic resolution issues. The TV picture looks sharp with all three networks but sharpest with 5ghz and the mesh networks. I moved a wireless phone base to a new location and have started to watch the TV for the issue, in case the backhaul frequency was being compromised.
How does orbi know which fequency to use if a device can recieve either modem network frequency? It seems as if Orbi is periodically testing the 2.4ghz band and then reverting back to the 5ghz band. How does it know which is best? If there is a device on the 5ghz band and the another device is on the mesh network, is the beam forming function compomised?
I will continue to monitor the situation for a while to see if any of my manipulations have an effects.
Regards,
OldGuy
- CrimpOnJun 16, 2021Guru - Experienced User
NewbyOldguy wrote:I made some tests with using the 2.4 and 5ghz bands and using the Mesh networks. For the smart tv, all give a good picture but the 5ghz and mesh show the periodic resolution issues. The TV picture looks sharp with all three networks but sharpest with 5ghz and the mesh networks. I moved a wireless phone base to a new location and have started to watch the TV for the issue, in case the backhaul frequency was being compromised.
This gives the impression that there is more than one WiFi network in the house. Is there?
NewbyOldguy wrote:How does orbi know which fequency to use if a device can recieve either modem network frequency? It seems as if Orbi is periodically testing the 2.4ghz band and then reverting back to the 5ghz band.
The Orbi system creates two WiFi networks, one on a channel in the 2.4G band and one on a channel in the 5G band. They are active at the same time and both use the same WiFi name and password. When a device powers on, it looks at the available WiFi networks, compares their capabilities with its own capabilities, and chooses which access point to use and which channel to use. The device chooses, not the Orbi.
Some devices have only a 2.4G radio chip and can only detect and connect to the 2.4G channel. Other devices have radios that can detect and connect to both frequencies. I suggested looking at the Orbi Attached Devices display (or the Orbi 'app' Connected Devices) to see which connection the TV and computer have chosen to use.