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Forum Discussion
NewbyOldguy
Jun 15, 2021Aspirant
Bandwidth/Picture Resolution fade in and out
Not sure of the model...router is RBR40...triband. No questions seem to be quite like my issue. The Orbi Mesh is awesome but still has a issue I would like to understand. When watching TV, period...
- Jun 16, 2021
Ask the ISP about disabling the wifi radios on the ISP modem. Most most have this ability to disable there radios.
Sounds like you have WAY too much wifi signals running about and is causing problems.
NewbyOldguy
Jun 16, 2021Aspirant
My cable modem supplies a dual band wireless network. The orbi router is attached by cable to the output of the modem and the orbi plus satellites forms the mesh which has a dual-freqency capable network. So, yes, I have three simultaneous wireless networks. I would have to suppress the wireless capabilities of the modem to have only the mesh. I don't think that is how the instructions for setting up the mesh are laid out. I have no way of suppressing the two cable modem wireless networks other than to surround the modem with a Faraday cage. At this point the Orbi app shows all three networks with strong signals everywhere I need to attach a device to the network. On network speed tests, I get a lot of variability from location to location and from time to time...re-tests over short and long time periods. My internet provider may be partially or completely at fault for the issues I am experiencing...but I have no way of testing that hypothesis.
Each device is set to access one of the three wireless networks. Maybe all devices should be set to access the mess network, but I have mixed the specific network access among the devices as well as set all devices to access one of the networks. The issue with the TV is present on the 5ghz and the mess network settings regardless of the mixing or matching of the networks across devices.
The resolution issue is relatively new. I had been using 4k Firesticks before switching to the smart TV internal wireless, but I switched because the Firestick was having buffering issues as well as the resolution issues. But, by disconnecting the firesticks, I still have the resolution issue but without the constant buffering.
I am looking for the perfect setup without dead spots and dropouts and without buffering and resolution issues. My cable system supplies a 200MHZ bandwidth and enough power to cover my 3000 sq ft home and the mesh has eliminated dead or weak spots, but not by a lot.
Sorry for the verbosity.
Regards,
OldGuy
CrimpOn
Jun 16, 2021Guru - Experienced User
NewbyOldguy wrote:I have no way of suppressing the two cable modem wireless networks other than to surround the modem with a Faraday cage.
I called my cable company tech support and had them turn off the WiFi on my cable box. Many cable companies allow access to their router for the purpose of changing the WiFi 'name' (SSID) and password and to do things like open ports. The old days when there were actual buttons on the box to control 2.4G and 5G WiFi seem to be long gone. If you can provide the specific model number of the cable device, we might be able to find the user manual on line.
There are strong opinions regarding the wisdom of having competing WiFi networks in one house. At the very least, it would be better to have the 2.4G WiFi on different channels. (Although modern WiFi systems scan the 2.4G band periodically and switch channels.) I am of the opinion that "I don't know." Logic says only one WiFi should be 'better'. But, people operate WiFii in the middle of a sea of competing WiFi networks (such as in apartment buildings).
If the tv resolution problem occurs on the cable system WiFi, that argues against the Orbi causing the problem. If you call the cable system to ask, "Why is my tv resolution changing? (or my 4K Firestick buffering), I would not mention the Orbi. "Well, there's your problem. Take that thing out!!!" To be fair to the cable system, I would probably reproduce the problem with the Orbi WiFi switch off. If it happens with no Orbi at all, then it's obviosly the cable company's problem.
- NewbyOldguyJun 16, 2021Aspirant
Good suggestions. I will follow up on them and feedback the results.
Thanks for the input.
OldGuy