NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NewbyOldguy
Jun 15, 2021Aspirant
Bandwidth/Picture Resolution fade in and out
Not sure of the model...router is RBR40...triband. No questions seem to be quite like my issue. The Orbi Mesh is awesome but still has a issue I would like to understand. When watching TV, period...
- Jun 16, 2021
Ask the ISP about disabling the wifi radios on the ISP modem. Most most have this ability to disable there radios.
Sounds like you have WAY too much wifi signals running about and is causing problems.
NewbyOldguy
Jun 16, 2021Aspirant
My cable modem supplies a dual band wireless network. The orbi router is attached by cable to the output of the modem and the orbi plus satellites forms the mesh which has a dual-freqency capable network. So, yes, I have three simultaneous wireless networks. I would have to suppress the wireless capabilities of the modem to have only the mesh. I don't think that is how the instructions for setting up the mesh are laid out. I have no way of suppressing the two cable modem wireless networks other than to surround the modem with a Faraday cage. At this point the Orbi app shows all three networks with strong signals everywhere I need to attach a device to the network. On network speed tests, I get a lot of variability from location to location and from time to time...re-tests over short and long time periods. My internet provider may be partially or completely at fault for the issues I am experiencing...but I have no way of testing that hypothesis.
Each device is set to access one of the three wireless networks. Maybe all devices should be set to access the mess network, but I have mixed the specific network access among the devices as well as set all devices to access one of the networks. The issue with the TV is present on the 5ghz and the mess network settings regardless of the mixing or matching of the networks across devices.
The resolution issue is relatively new. I had been using 4k Firesticks before switching to the smart TV internal wireless, but I switched because the Firestick was having buffering issues as well as the resolution issues. But, by disconnecting the firesticks, I still have the resolution issue but without the constant buffering.
I am looking for the perfect setup without dead spots and dropouts and without buffering and resolution issues. My cable system supplies a 200MHZ bandwidth and enough power to cover my 3000 sq ft home and the mesh has eliminated dead or weak spots, but not by a lot.
Sorry for the verbosity.
Regards,
OldGuy
FURRYe38
Jun 16, 2021Guru - Experienced User
Ask the ISP about disabling the wifi radios on the ISP modem. Most most have this ability to disable there radios.
Sounds like you have WAY too much wifi signals running about and is causing problems.
- NewbyOldguyJun 16, 2021Aspirant
I will give that a try. I will also, as was suggested, turn Orbi off and see what happens to the picture.
Thanks for the suggestions.
Stay tuned for a follow up on results.
OldGuy
- NewbyOldguyJun 17, 2021Aspirant
Seems like things are more complicated than I thought. My provider turned off the wi fi on my modem and I only have the Orbi mesh active. Works for my computers very well but the TVs will not connect to the mesh now, though they did before. I had to go back to the Firesticks to connect the TVs to the mesh network. The fading of the pictures is still there but less pronouncedd.
Now I also see some multipath that is blurring edges. Is it possible that the Orbi router and satellites are not being completely synched via beam forming? This use to be an issue with TVs with external antennas, but cable and digital elimiated this issue. In a way, the firesticks are like external antennas and the multiple Orbi signals may not be totally cancelled.
Thoughts??
OldGuy
- FURRYe38Jun 17, 2021Guru - Experienced User
Seems like something with these firesticks maybe causing problems. Orbi would not be causing video display issues. If anything the stick may just disconnect from wifi is something was not working right.
Does this happpen with just one firestick online and all other wifi devices turned off?
Test with the RBS turned off as well.Contact Amazon and ask them if they have any known infornation about this fade in and out when using there sticks...
Is the RBR using 40Mhz only channel width? Under Advanced Tab/Advanced Settings/Wireless Settings
- NewbyOldguyJun 17, 2021Aspirant
FURRYe38 wrote:Seems like something with these firesticks maybe causing problems. Orbi would not be causing video display issues. If anything the stick may just disconnect from wifi is something was not working right. Yes, there are issues, especially with ads and commercials. The Firesticks "hang" and often have to be rebooted, which is why I moved to the internal wifi in the smart TV. Worked very well except for the annoying fading issues.
Does this happpen with just one firestick online and all other wifi devices turned off? All others are off-line.
Test with the RBS turned off as well. If the RBS is turned off I have no internet.Contact Amazon and ask them if they have any known infornation about this fade in and out when using there sticks...Will do so.
Is the RBR using 40Mhz only channel width? Under Advanced Tab/Advanced Settings/Wireless Settings The only checkbox is for the 20/40 Mhz widths to coexist. There is no check for just setting up the 40Mhz setting...unless that is the default if the box is not checked.
The permutations of using and not using the firestick is not being enabled, since the smart TV does not connect to the Mesh network since I removed the 2.4 and 5.0 GHz networks from the wireless router from the ISP. Not sure what is going on since I have not found any discussions of the TV not connecting to a network it detects, even when it did so before. Something else has inadvertently changed.
Any other suggestions would be welcome.
OldGuy
- FURRYe38Jun 17, 2021Guru - Experienced User
Yes, removing the check mark then apply the change sets 40Mhz only...
- NewbyOldguyJun 19, 2021Aspirant
Thanks for the suggestions. I have made most of the mods to my setup and have let the Orbi system operate for a couple of days. The system now seems to be stable...but I am still back to the Firesticks. Have not solved the issue of the Smart TV no longer connecting to the mesh network as it had before. The backhaul bandwidth change to 40Mhz and eliminating the two competing modem wireless networks seems to have resolved the conflicts that were impacting the Orbi mesh network.
Thanks everyone for your suggestions.
OldGuy