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Forum Discussion
ellenwein
Apr 19, 2020Aspirant
banking website issues
HELP! We have not been able to log into our bank website for 10 days now! I am pretty sure it is an orbi issue. I've connected my computer directly to our modem (arris surfboard sb6190) and can log...
FURRYe38
Apr 21, 2020Guru - Experienced User
What model Orbi do you have?
I noticed that your URL you inlucded is malformed.
Be sure your using https://www.my100bank.com
Seems to work here, though it was slow to load for me.
- ellenweinApr 21, 2020Aspirant
We use RBR10. The public website works. It's when I enter login info to access my accounts that I get the error.
- FURRYe38Apr 21, 2020Guru - Experienced User
Have you cleared all browser caches before going to that site? Also might clear out any saved PWs as well.
What browser are you using? Seems like this maybe a browser or web site issue.
- ellenweinApr 21, 2020Aspirant
FURRYe38 wrote:Have you cleared all browser caches before going to that site? Also might clear out any saved PWs as well.
What browser are you using? Seems like this maybe a browser or web site issue.
While I've tried multiple browsers, I regularly use Chrome. Cleared out cache. I can take my laptop to my business and bank website works fine. We have same ISP. At our home, get the time out error across all devices...laptop, desktop, chrombook and mobile devices.