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Forum Discussion
MikeP63
Apr 14, 2025Follower
Best Cable Modem for an RBR40
I am trying to replace my Comcast rented router with my own Router. I purchased a Arris Surfboard 8200 and could not get my Orbi to work at all. Had a good hardwired connection. Tried everything f...
CrimpOn
Apr 14, 2025Guru - Experienced User
Presume that you followed the links in this page to select the SB8200:
https://www.xfinity.com/support/articles/list-of-approved-cable-modems
MikeP63 wrote:
Had a good hardwired connection. Tried everything for 2 days with no luck so I put the Comcast router back on.
Does this indicate that a computer connected directly to the SB8200 got a good internet connection?
Did you attempt to Factory Reset the Orbi and set it up from scratch?