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Best Performance for Ring Devices (Orbi Config. Settings)
Hello Orbi Community, I am sure a lot of you use a Ring Video Doorbell, Ring Spotlight Cam, Ring Floodlight Cam, etc. on your Orbi network. I have seen a good majority of Orbi users that have Rin...
Hello everyone,
There has been a lot that has happened since the last time I wrote.... so allow me to give a BIG explanation and a PERMANENT fix to ALL THIS CRAP!
- I truly thought that I did have defective spotlight cams, but turns out after a week and a half of the installation of all the replacements issued for my old units, I was back at square one with inconsistent launching of live view feeds.
- END RESULT: ISSUE PERSISTED; NOT DEFECTIVE CAMERAS
- I began to realize that I had an ongoing Orbi problem that was causing satellites to have syncing issues and dropping connection on devices connected to them at random despite my satellites all showing "GOOD" backhaul status. I kept waiting for a good and stable firmware to come out from Netgear to correct any bugs (if any) to correct the issues I was experiencing and firmware 2.3.5.30 came out. However, the issue still persisted and caused my Orbi to still operate incorrectly. I became desperate and was seriously about to RMA my entire system, but I also know that a factory reset after a major firmware update is sometimes needed to clear old and incompatible configurations from previous firmwares that cause the Orbi to misbehave.
- END RESULT: ISSUE PERSISTED; NOT BAD FIRMWARE
- Factory reset my entire system (Orbi router and satellites) and setup from scratch.
- END RESULT: ISSUE PERSISTED
- So.... WTF was the solution you ask?
- My solution came from an article I stumbled upon that listed to run telnet commands I had yet to try to correct the issues I was experiencing. SW_'s tip and/or trick RESOLVED ALL issues I was experiencing. His trick assists in "fixing the Orbi WiFi network becoming unstable, random rebooting, and WiFi connectivity problems that occur after applying new Firmware Update(s)." However, I did modify his trick slightly. Please proceed to item number (5) for the proper solution to fix your ongoing issues with your Rings Spotlight Cams, other Ring devices, or hell, even any other regular device experiencing issues on your Orbi network.
- SOLUTION
- Go to the debug page of the satellite (EX: Unit_IP_Address/debug.htm) and click the checkbox near Telnet to ENABLE Telnet (do process on router and ALL satellites).
- Telnet into each satellite along with the router and type the following codes EXACTLY as shown and in the EXACT order (The codes may be executed on ALL Orbi routers and satellites, with the exception of the RBW30 satellite. If you have RBW30, please see alternate form.):
- config default
- config commit
- reboot
- Alternate Telnet Form - Applies to RBW30 Satellites Only
- reset
- reboot
- When you complete the above commands via telnet on your satellites, they should begin rebooting and pulse white.
- Factory reset the Orbi and setup from scratch. DO NOT utilize a backup file of an old configuration as you will defeat the purpose of this process and the issues willl then reoccur.
- Connect to the factory default SSID name that is now being broadcasted by your Orbi router and then go through the Orbi setup wizard. To get things up and running faster, I highly suggest hitting "skip" when it prompts you to setup satellites as you can do that later and it is best to wait to sync your satellites after you change Orbi's default advanced settings in order to have your Ring devices perform well.
- Configuring your Orbi for Ring Best Performance (this has been updated since last time I wrote in):
- BASIC -> Wireless, choose 40 for 5Ghz band (Offers the best signal and usually permits Orbi to have the best backhaul. Netgear recommends this channel for 5Ghz) and utilize whatever 2.4Ghz channel works best in your environment and your Ring devices. In my environment, I run 2.4Ghz band on Channel 3, and 5Ghz on Channel 40. Hit Apply when completed!
- ADVANCED -> Setup -> WAN Setup, under the section titled NAT filtering, select the OPEN radio button. Then, click on the checkbox to Disable SIP ALG. Hit Apply when completed!
- ADVANCED -> Setup -> LAN Setup, give ALL Ring devices address reservations (MUST). I also recommend giving all satellites an address reservation as well (though the satellite address reservation is optional and not required). Hit Apply when completed!
- ADVANCED -> Advanced Setup -> Wireless Settings, please ensure your configuration matches the configuration below. If you don't have your configuration the same as mine here, you will experience issues with your Ring devices. Hit Apply when completed!
- DISABLE WMM on BOTH 2.4Ghz and 5Ghz
- DISABLE MU-MIMO
- ENABLE Implicit Beamforming
- ENABLE Fast Roaming
- Add all your satellites back to your Orbi router to enable synchronization.
- Most Ring devices will reconnect on their own and be stable in about 2 days after the intensive troubleshooting on your Orbi network. However, if they do not, just go on outside and simply reconnect them to the Orbi network and you'll be just fine.
- ENJOY! I have had no issues to date! :smileyvery-happy:
*If you have any questions on how to access telnet, DM me and I'll gladly assist you or you can find how to do it via other forums listed within the community.
- I truly thought that I did have defective spotlight cams, but turns out after a week and a half of the installation of all the replacements issued for my old units, I was back at square one with inconsistent launching of live view feeds.
Normally WMM should always be enabled on Orbi.
Exactly - There is no point in spending on what is an expensive router only to force it to work at super slow speeds
The workaround I use is an old super cheap router setup as an Access point that is wired to one of the satellites close to the Ring
This AP is configured to broadcast a separate SSID on a separate channel and the ring is configured to connect to this SSID
This way, all other devices connecting to the Orbi work at rated speeds while the Ring bell (which doesn not need fast cconnectoin) works without glitches
Does anyone have a solution that doesn't involve turning off WMM or potentially adding another access point dedicated for the Ring doorbell. I am experiencing this issue and there doesn't doesn't seem to be a good solution. Right now the choice is the following:
- disable WMM and cripple all other devices on network, but have a working live view on Ring device
- turn on WMM for good device speeds but have problems with enabling live view
I also do not think it is a good idea to have a smart device like this exposed to the whole internet by utilizing a DMZ or opening up the NAT on the router to just have this device work properly.
Can anyone chime in from Netgear on the potential issue? Seems like this have been a persistent problem for 2-3 years with no resolution by firmware updates.
Try this:
Seems to be best solution for getting 2.4ghz only supporting devices connected to Orbi. It does work.
madscientist34 wrote:Does anyone have a solution that doesn't involve turning off WMM or potentially adding another access point dedicated for the Ring doorbell. I am experiencing this issue and there doesn't doesn't seem to be a good solution. Right now the choice is the following:
- disable WMM and cripple all other devices on network, but have a working live view on Ring device
- turn on WMM for good device speeds but have problems with enabling live view
I also do not think it is a good idea to have a smart device like this exposed to the whole internet by utilizing a DMZ or opening up the NAT on the router to just have this device work properly.
Can anyone chime in from Netgear on the potential issue? Seems like this have been a persistent problem for 2-3 years with no resolution by firmware updates.
FURRYe38 wrote:Try this:
Seems to be best solution for getting 2.4ghz only supporting devices connected to Orbi. It does work.
madscientist34 wrote:Does anyone have a solution that doesn't involve turning off WMM or potentially adding another access point dedicated for the Ring doorbell. I am experiencing this issue and there doesn't doesn't seem to be a good solution. Right now the choice is the following:
- disable WMM and cripple all other devices on network, but have a working live view on Ring device
- turn on WMM for good device speeds but have problems with enabling live view
I also do not think it is a good idea to have a smart device like this exposed to the whole internet by utilizing a DMZ or opening up the NAT on the router to just have this device work properly.
Can anyone chime in from Netgear on the potential issue? Seems like this have been a persistent problem for 2-3 years with no resolution by firmware updates.
FURRYe38, my post was directed at the original post in this thread so the info you provided is not useful. I do not have problems getting my ring device to connect to my Orbi 2.4 GHz network. This was never a problem. I have many 2.4 GHz only devices, non of which have had issues connecting to the network. My problem is with live view taking a long time to connect or not working randomly, as the original poster outlined.
So again, my two current options are to use settings outlined in this post (i.e. disable WMM and opening the NAT which cripples the speeds of all other devices on network and reduces security, but have a working live view on Ring device OR turn on WMM for good device speeds but have problems with live view). I do not want to have the device on a DMZ or open the NAT since this can substantially reduce the security of the network.
Anyone else have some suggestions?
Have you contact the Mfr of this device to see if there is any suggestions from them?
madscientist34 wrote:
FURRYe38 wrote:Try this:
Seems to be best solution for getting 2.4ghz only supporting devices connected to Orbi. It does work.
madscientist34 wrote:Does anyone have a solution that doesn't involve turning off WMM or potentially adding another access point dedicated for the Ring doorbell. I am experiencing this issue and there doesn't doesn't seem to be a good solution. Right now the choice is the following:
- disable WMM and cripple all other devices on network, but have a working live view on Ring device
- turn on WMM for good device speeds but have problems with enabling live view
I also do not think it is a good idea to have a smart device like this exposed to the whole internet by utilizing a DMZ or opening up the NAT on the router to just have this device work properly.
Can anyone chime in from Netgear on the potential issue? Seems like this have been a persistent problem for 2-3 years with no resolution by firmware updates.
FURRYe38, my post was directed at the original post in this thread so the info you provided is not useful. I do not have problems getting my ring device to connect to my Orbi 2.4 GHz network. This was never a problem. I have many 2.4 GHz only devices, non of which have had issues connecting to the network. My problem is with live view taking a long time to connect or not working randomly, as the original poster outlined.
So again, my two current options are to use settings outlined in this post (i.e. disable WMM and opening the NAT which cripples the speeds of all other devices on network and reduces security, but have a working live view on Ring device OR turn on WMM for good device speeds but have problems with live view). I do not want to have the device on a DMZ or open the NAT since this can substantially reduce the security of the network.
Anyone else have some suggestions?