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Forum Discussion
robsquatch
Dec 17, 2018Tutor
Best way to add 2.4 gHz ONLY devices to Orbi mesh network?
I have many different devices on my network that can connect only to 2.4gHz. Obviously, with a mesh network, the broadcast frequency is automatically chosen in the background. Because I have such g...
- Dec 17, 2018
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-and-connection-problems-Skybell/m-p/1649275/highlight/true#M43001
Advanced Wireless Settings both 2.4GHz and 5GHz changed CTS/RTS Threshold to 2307.
https://community.netgear.com/t5/Orbi/Orbi-RBR40-RBS40-V2-1-4-16-mesh-network-drops-connection-to/m-p/1601598/highlight/true#M35230
https://community.netgear.com/t5/Orbi/Have-to-keep-rebooting-my-RBR50/m-p/1658603/highlight/false#M44420
Change the CTR/RTS threshold values for both 2.4 GHz and 5 GHz (2341 and 2345 respectively), changed preamble modes to long preamble, and Set 20/40Mhz Coexistence to 40Mhz only.
robsquatch wrote:
I have many different devices on my network that can connect only to 2.4gHz. Obviously, with a mesh network, the broadcast frequency is automatically chosen in the background. Because I have such good coverage everywhere in my house now, it is impossible to force these devices on to the slower frequency. This is the case with my security cameras, wireless thermometers, etc. The only solution I seem to find is one that involves changing command lines which seems ridiculous to me. Is there a quick and easy way to turn off 5gHz temporarily to program new devices? I have also tried turning down the 5gHz power as well, with no progress.
ekhalil
Dec 17, 2018Master
robsquatch wrote:
Any feedback is helpful :)
The specific devices giving me problems are as follows:
1) La Crosse WiFi weather station
2) Amazon cloud cam
Both manuals specially call out 2.4 only and these are the only two devices giving me problems.
I think this issue happens only when the phone (where the app is) connects to the 5GHz band and the device is trying to access the 2.4 GHz band.
This is a bad design of the app and not an Orbi issue.
If you have a very old phone that only supports 2.4 GHz then you should smoothly attach your devices. :)
CrimpOn
Dec 17, 2018Guru - Experienced User
This thread has certainly "opened my eyes" to how things get connected. Amazon's Cloud Cam app requires a Bluetooth connection to talk to the camera for setup. Their troubleshooting advice ( https://www.amazon.com/gp/help/customer/display.html?nodeId=GSE2KHKMAWFLGLPZ ) suggests removing the "mesh" from the problem (turning off satellites). The video is pretty slick. At what part of the setup does the app fail? Like, does it "see" the Orbi SSID? Does it ask for the password and then die?