Bizarre! Orbi sort-of loses configuration and won't let me log in

AzJazz
Apprentice
Jul 20, 2017
Hi, DarrenM - I still run into this problem randomly, and it takes a really long time to get the Orbi functional again. I have seen this occur about a dozen times since I last posted

It happened to me again this morning. I was working on my PC this morning, and then suddenly ... BAM!! ... Nobody could connect to the WiFi in my house. I tried to go to the Orbi settings, and I kept getting prompted for my Username/Password. Eventually, I was asked for the Serial Number on the Orbi base. I was told that the LAN and Orbi Router IP address was automatically reconfigured to 10.0.0.1 "for my protection" (from 192.168.0.1). My main PC has a hard wire connection to the router, so I was eventually able to get it running again.

Is there anything I can do to fix this? If it happens when I am out of town, I won't be able reconfigure it remotely. My wife will probably divorce me.

Please save my marriage.

AzJazz
- DarrenM
  Sr. NETGEAR Moderator
  Jul 21, 2017
  Hello Azjazz
  
  You may want to back up your config and do a factory reset the last update was a big one and changed alot of things.
  
  DarrenM
  - AzJazz
    Apprentice
    Jul 21, 2017
    Hi, DarrenM - I already have the latest firmware version installed (v1.12.0.18)
    
    Are you saying that I need to wipe out all my current settings and reconfigure from scratch?
    
    If "Yes", will I also have to wipe out my Orbi Satellite?
    
    BTW, is the problem I am describing in this thread a known Orbi issue? One thing I have noticed is that the problem seems to occur when my ISP goes dead for a while.
    
    Thanks,
    
    AzJazz

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Bizarre! Orbi sort-of loses configuration and won't let me log in