blocker live chat while gaming

Question

Hello. Our new Orbi system is working great so far. We now have connectivity all over the property. The only complaint my son has is he can no longer live chat while gaming. We replaced a previous Nertgear router and that is all we changed. So when he is playing with internet friends the latest shoot-em up game, he can't chat live with them as he did with the previous Netgear. Is there some kind of security setting thsat must be changed? Thanks

Nike · Answer

The PS4 game is called Overwatch and the port forwarding did not resolve the problem. We still have no live voice chat. Due to the Best Buy return policy, we have to fix this by Saturday afternoon or we'll have to return it. We'll try again tomorrow

Nike · Answer

Hello. Thanks for your reply. I was on the phone for quite some time and those port numbers look familiar to me. We also got a few more from the game developer. We'll try it again tonight. My problem is the Best Buy return policy expires this coming Saturday. If we can't get it to work by then I have to return it. I don't remember having this much of a problem when we had this running on the previous Netgear Rangemax. Not at all.

Thrillhouse · Answer

Was this issue resolved? I'm having the same issue right now. We just got an Orbi and since setting it up I can't use chat in Overrwatch on my PS4. I've setup Port Forwarding for every PSN port and it's still not working.

Nike · Answer

I'm sorry but I had to make a decision based on the store's return policy. The replacement brand supported this feature immediately with no action or settings required. Thanks

DarrenM · Answer

Hello Nike&nbsp;

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You may need to do some port forwarding for your sons gaming device just google xbox or Ps4 port forwarding and you should be able to find the correct ports to open.

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DarrenM

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blocker live chat while gaming

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