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Forum Discussion
Lmm1450
Jul 22, 2018Follower
Blue light has never come on
I have the Orbi router with one satellite and I had tech help with the initial setup. When I sync it the ring flashes white on both but the blue light never comes on with either one. It actually neve...
FURRYe38
Jul 23, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem the Orbi is connected too?
Any other routers in the mix?
How is the Orbi configured? Router or AP mode?
Whats the distance between the router and satellite?
Try factory reset the Orbi router and set it up from scratch. Don't add or set up the satellite.