Bose soundtouch stops streaming when large data files are transferred over the network

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ds1664 wrote:

I have just purchased a Orbi RBR50 system including two satellites.

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Are you ever in luck.  Netgear provides 90 days of "complimentary support" starting when a new system is registered.  On the registration web page, there is a link to contact support.  This looks like an excellent problem to discuss with them.

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ds1664 wrote:

I have read that the orbi puts priority on music packets .. is that correct ?

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I have heard that when Orbi originally came out there was a menu selection for QoS, which has since disappeared, perhaps because it did not work well.  I do not recall ever seeing it myself.  There are Orbi parameters with "qos" in the description that seem to indicate qos, but I have no idea (a) how to interpret them, or (b) if they are actually used for anything.  What is pretty clear is that qos operates by UDP/TCP port number (see attachment).   So, "music" is not a useful descriptor.  (I did not see any parameter with "Bose" in the title.)

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ds1664 wrote:

What options do I have to improve the system, apart from stop sending large files :) and using wired connection my PC which is not possible

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Perhaps there is a method to "rate limit" file sending on the PC?  Perhaps lower the priority of the process?  You might also research which frequencies Bose uses, and if it sets up a separate WiFi network internal to the Bose products.  I seem to recall reading posts about other speaker systems which operate in the 5G band and sometimes conflict with 5G WiFi networks.  If so, there might be a way to connect the data link at only 2.4G and thus avoid stressing the 5G band.  Or, perhaps select a 5G channel which will interfere less with the Bose product.

I have always wanted the opportunity to contact Netgear support.  My Orbi was nearly a year old before I had occasion to ask a question, which led me to this community forum.