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Bose soundtouch stops streaming when large data files are transferred over the network
I have just purchased a Orbi RBR50 system including two satellites. The router is connected to a Virgin media Hub 3 running in modem mode. I have a server connected which is a wired connection direct...
Firstly an update, The problem is a little more complex .. The music actually does not stop for the master of the Bose group, it just stops for the other 3 units, i have tried making different Bose units the master and the effect is the same
Answers to your questions :-
What Firmware is currently loaded?
V2.5.1.8
What is the size of your home? Sq Ft?
Not sure but router to satellites is no more than 20 feet
What channels are you using? Auto?
Yes Auto, but tried manual, see below
What channels does the Bose speakers use?
All 4 Bose are on the 5g Network
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
I have changed 5g channels nothing helped.
Any Wifi Neighbors near by? If so, how many?
Two but low signal levels
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
These are already enabled, Tried disabling them, problem got worse
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s)
None has any effect on the problem, I did disable all at the same time, perhaps i will try one at a time, what do you think ?
Wire connect your one PC for doing file xfers when you need to.
Guess this is a workaround !
"Not sure but router to satellites is no more than 20 feet" This should be 30 feet or more. Having the RBS Too close can cuase problems as well.
Sounds like there maybe too many Sonos devices all on the 5G network. If one master works while doing xfers, seems like the others are having the problem. Something I would contact Sonos MFr support about and see if they have any additional help and information.
ds1664 wrote:Firstly an update, The problem is a little more complex .. The music actually does not stop for the master of the Bose group, it just stops for the other 3 units, i have tried making different Bose units the master and the effect is the same
Answers to your questions :-
What Firmware is currently loaded?
V2.5.1.8
What is the size of your home? Sq Ft?
Not sure but router to satellites is no more than 20 feet
What channels are you using? Auto?
Yes Auto, but tried manual, see below
What channels does the Bose speakers use?
All 4 Bose are on the 5g Network
Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
I have changed 5g channels nothing helped.
Any Wifi Neighbors near by? If so, how many?Two but low signal levels
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
These are already enabled, Tried disabling them, problem got worse
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s)None has any effect on the problem, I did disable all at the same time, perhaps i will try one at a time, what do you think ?
Wire connect your one PC for doing file xfers when you need to.
Guess this is a workaround !